Contact Us

900 E. Broad Street, 5th Floor

Richmond, VA  23219 USA

Monday - Friday 8:00 a.m. - 5:00 p.m.
(Offices Closed on City Holidays)


Scheduling and Speaking Requests:

Cynthia Osborne

Phone: (804) 646-1649


Human Services Portfolio

The Deputy  Chief  Administrative  Officer (DCAO) for  Human  Services  oversees  and  coordinates the direction and focus of the many internal Offices, City Agencies, and quasi independent and state agencies. Please see these entities listed below with links to their webpages. 


Human Services Internal Offices:


City Agencies:


Quasi Independent and State Agencies:

We provide a holistic wraparound of services to all residents of the City of Richmond, supporting their pursuit of well, full, and happy lives is the purpose and mission of the division of Human Services.

Department of Justice Services - 646-3259 or 804-646-5987

Department of Parks, Recreation and Community Facilities - 804-646-5733

Department of Social Services - 804-646-7000

Office on Aging and Disability Services - 804-646-1082

Office of Community Wealth Building - 804-646-3108 / Career Stations: 804-646-6464

Office of Immigrant and Refugee Engagement- 804-646-0145

Office of Children and Families - 804-646-5454

Office of Equity and Inclusion - 804-646-4336

Homeless Services - 804-646-1196

Richmond Behavioral Health Authority - General Services: 804-819-4000 / Crisis Services: 804-819-4100

Richmond City Health District - 804-482-5500

Richmond Public Library - 804-646-4867