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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

Contact Us

Address: 900 E. Broad St.,
                 Room 115
                 Richmond, VA 23219

Phone:     (804) 646-4646
                 For gas leaks, leave the area and call 911

 

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For other news, check out our news page:

DPU News Page

Water Line Map/Survey

Click here to view the map that identifies the material of water service lines. 

Water Service Line

Click here to start the survey. 

Click here for survey instructions. 

Click here if you need plumber assistance.

Streetlight Utility

The streetlight utility operates and maintains approximately 37,000 city-owned streetlights, five electric distribution subsystems, more than 350 miles of overhead and underground wiring and thousands of various pole types.streetlight repair

The Police Department's Environmental Policing Initiative works with DPU's Streetlight Division to improve public safety and security in neighborhoods across the city, determining locations where locating a light and trimming trees would enhance crime reduction.

If you see a streetlight out, or any other streetlight problems, call 646-8550. To request a new street light installation, call 646-8541.

You may also enter a streetlight repair request at RVA311.com.

streetlight collage