Contact Information:
City of Richmond Social Services
300 E Franklin Building
300 E. Franklin Street
Richmond, VA
23219 USA
Customer Care Center:
Call 3-1-1
(804) 646-7212 (Outside Richmond Area)
Adult Protective Services:
(804) 646-7405
After normal business hours (888) 832-3858
How do I apply for benefits?
Call: (855) 635-4370
www.commonhelp.virginia.gov
Fax a paper application to: (804) 646-7018
Locations:
Downtown:
300 E. Franklin Building
300 E. Franklin Street
Richmond, VA 23219
South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745
Contact Social Services
- 24-Hour Child Abuse and Neglect Hotline - (800) 552-7096
- 24-Hour Virginia EBT Customer Service Helpline - (866) 281-2448
- Adoption Services - (804) 646-7475
- Adult Protective Services - (888) 832-3858
- Building Hours, Office Locations, General Information - 3-1-1
- Comprehensive Services Act Information - (804) 646-7445
- Foster Parent Information - (804) 646-5437
- Fraud Hotline - (804) 646-5707
- Questions Regarding Benefits Programs - 3-1-1
- Suspected Adult Abuse/Neglect/Exploitation - (888) 832-3858
