Contact Us

900 E. Broad St., Suite 107
Richmond, VA
23219 USA

Fax: (804)646-3904




The Office of Financial Empowerment is proud to introduce a new public service from the City of Richmond:  Financial Navigators!

Financial Navigators provide over the phone guidance to residents to triage personal financial issues, identify immediate action steps to manage expenses and maximize income and make referrals to other services such as eviction relief, food scarcity and employment. The City of Richmond will offer these Financial Navigator services in partnership with HumanKind nonprofit agency.

The new public service is made possible in part by support from the Cities for Financial Empowerment Fund, a national nonprofit organization that provided grant funding along with significant technical assistance and training to city staff. The Financial Navigators initiative is supported by Bloomberg Philanthropies, the Citi Foundation, JPMorgan Chase & Co., and the Wells Fargo Foundation.

“The Financial Navigators public service brings a human element in connecting residents to resources and solutions,” said City Treasurer Nichole Armstead. “They will provide guidance to individuals facing financial challenges and other crises who may be unfamiliar with what resources and options are available.”

To have a Financial Navigator contact you,

We’re doing more to Make Options and Resources Easy!