900 E. Broad Street, 5th Floor, Suite 501
Richmond, VA 23219 USA
Monday - Friday 8:00 a.m. - 5:00 p.m.
(Offices Closed on City Holidays)
Telephone: (804) 646-5823
Fax: (804) 646-6035
Our Portfolio
The Office of the Deputy Chief Administrative Officer (DCAO) for Human Services oversees and coordinates the direction and focus of City internal departments, offices and programs. In addition, The Office oversees the internal agencies, and ensures program accountability for meeting the health and human service needs of the City of Richmond’s residents and visitors.
The programs, activities and initiatives of The Office of Human Services' agencies protect and safeguard children, families and adults in need and help to build and sustain resilient communities to enhance the quality of life for Richmond residents. The Office of the DCAO works to align implementation and funding strategies across human service departments and non-departmental agencies. Areas of focus for the DCAO HS are fostering upward economic mobility; improving the health, education and well-being indicators for children, youth and emerging young adults through comprehensive social services; sporting and outdoor activities; employment and youth leadership opportunities; family stability; workforce development; support for vulnerable citizens; and meeting the needs of seniors and persons with disabilities. The overarching objective of the office is to align the services and resolve in the portfolio to support a community wealth building framework for the citizens of Richmond.
Our Mission
The mission of the Office of the Deputy Chief Administrative Officer (DCAO) for Human Services is to provide executive policy direction and support to its cluster of agencies. The DCAO for Human Services works to align implementation and funding strategies across human service agencies and non-departmental partners. Our focus is on improving the health, education, and well-being of children, youth, families and elders through comprehensive social services, youth employment and leadership opportunities, as well as through our early childhood development initiatives. Family stabilization and the needs of seniors and persons with disabilities are additional areas of focus for our office.
Link to List of Agencies & Offices in the Human Services Portfolio
LeCharn Benton, Management Analyst II -Budget
Patricia Parks, Management Analyst, Information Concierge
Dianne Wilmore, Homeless Services Liaison
Dominic Barrett, Strategic Projects and Grants Advisor
Office of Aging and Disability Services:
NaTasha Houpe, Interim Manager
Toni Y. Beechaum- Program Coordinator
Office of Immigrant and Refugee Engagement:
Karla Almendarez-Ramos, Manager
Leticia Cormier - Administrative Liaison
Angeles Giles - Interpreter/Translator
Javier López-Rincón - Interpreter/Translator
Roxana Talavera-Denson - Language Access Coordinator
Vacant - Multicultural Outreach Specialist
Office of Children and Families:
Eva Colen, Manager
Daphne Bolotas, Early Childhood Specialist
Office of Equity and inclusion:
Osita Iroegbu, Manager