Contact Us


Looking for an exciting career with RPD?  Use the following phone number and email to connect with our Recruitment Unit.

Phone (804) 646-6733



City of Richmond Police Department


Submit a Commendation or Complaint


Phone Numbers:

Emergency: 911
Call if you can, text if you can’t

Non-Emergency or to file a Police Report:
(804) 646-5100


FOIA Requests
Phone: (804) 646-5147


Media Relations
Police Media Relations
Phone: (804) 646-0607


200 West Grace Street
Richmond, VA 23220

RPD Social Media

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Neighborhood Assistance Officers

Neighborhood Assistance Officer

The program was created in 1978 by resolution of the Richmond City Council and is administered by the Richmond Police Department.

The NAO is a uniformed, volunteer (non-paid) member of the Richmond City Police Department. They do not have any arrest authority above or beyond that of any other citizen. They are unarmed and drive unmarked vehicles with yellow emergency lights.


  • 21 years of age or older
  • Possess a valid Virginia driver's license
  • Able to pass a police background investigation
  • Be in reasonable physical condition
Neighborhood Assistance Officer


NAO duty tours are usually on Friday evenings and Saturday mornings and evenings. As a NAO you may work whenever your schedule permits, provided your schedule has been approved and coordinated through the Richmond Police Department.

Duties of the NAO include but are not limited to

  • traffic control at accidents; fires; floods; or other disasters
  • crowd control at special events or crime scenes
  • officer/apprehension assists
  • motorist assistance
  • fixed post assignments
  • warrant transfers
  • locating missing persons and children
  • abandoned vehicle notices
  • performing first aid
  • sobriety/other checkpoint operation
  • retrieval and transportation of found property
  • various environmental quality of life issues
  • checking vacation homes
  • other non-enforcement duties as called upon
Neighborhood Assistance Officers


If you would like more information, please contact Lt. Mark Sims at (804) 646-1343

Complete an NAO Application

Neighborhood Assistance Officer


Neighborhood Assistance Officer


Neighborhood Assistance Officer