Contact the Department of Finance

Phone: (804) 646-7000
Online: RVA311.com

Please submit all inquiries using
the City's RVA 311 system

Address:
Department of Finance
900 E. Broad Street
Richmond, VA 23219

Department of Finance for Residents

In this section you will find tax, fee, license, and other program information from the City of Richmond's Department of Finance specifically tailored to the residents of the City of Richmond.

Please click on the links below for more information on:

If you have a question, comment, or concern for the Department of Finance, please contact RVA 311 at (804) 646-7000 or click here to submit a ticket. 

  • Emergencies: Call  or text 911
  • Non-Emergency Police: Call  (804) 646-5100
  • 900 E. Broad Street, Richmond, VA 23219
  • Hours: Monday - Friday, 8am - 5pm 
  • Mayor Levar Stoney

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.