The Department of Public Works collects and disposes of solid waste. Ninety routes, comprised of 65,000 residences and small businesses are serviced.
Collection Pick-up Schedule:
Monday - Thursday, 6 a.m. to 4:30 p.m.
There’s no pickup on City holidays. Collection resumes the day after the holiday and continues through Friday.
Supercan Placement and Fines for Improper Usage
Place your can near your property line or near the alley after 4 p.m. the day before collection and remove it before 7 a.m. the day after collection.
- A $50 fine may be assessed for cans left in the right-of-way beyond the designated times
Residential trash is collected once per week, Monday through Thursday. It must be placed inside a City-issued supercan. Items placed in non-issued cans or containers will not be collected and a violation notification will be issued. Bagged refuse and boxes will be removed during weekly collection. This is in compliance with the City of Richmond Ordinance Section 86-81 (a)(b).
Note: Supercans must be placed out no earlier than 4 p.m. the day prior to collection and not later than 6 a.m. on collection day. Cans must be removed from City property by 7 a.m. the day after collection, in accordance with City Code Section 86-44.
If you need the identification number for your supercan, please call the Solid Waste Division at (804) 646-1798 or Customer Care at 3-1-1 or (804) 646-7000.
Back Door Service
We understand sometimes our City’s elderly and/or disabled residents need assistance putting supercans out for trash collection. The Department of Public Works provides “Back Door Service” for those who are eligible. You can review and download the Back Door Service Guidance here. Requests are approved on a case-by-case basis. Please be advised crews will only empty one supercan for those who receive Back Door Service.
Supercans - How to Order Replacements/Business Agreement & Cancellation Form
By City Code, one supercan for solid waste collection is provided to each city residence. Up to (3) three additional cans may be purchased for $55 each. Cans can be ordered through the 3-1-1- call center or online. The fee will be applied to your utility bill. You also may call to request a replacement Supercan if yours is damaged. It may take 7-14 business days for delivery, depending upon availability. Businesses such as churches, apartment complexes, rooming houses, etc., are allowed a maximum of four cans at a cost of $21.45/month per can. Businesses with trash volume requiring a need for more than four cans are required, by City Code, to utilize a private company.
- Supercan Replacement Information
- Refuse Collection Agreement for Businesses
- Cancellation Form for Businesses
Application and Eligibility for Renter Exemption from Solid Waste and Recycling Fees
You may be eligible for exemption from solid waste and recycling fees. Please read the guidelines and ordinance information below.
City Ordinance, No. 2007-230-275, which was approved by City Council in November of 2007, allows receptacles to be placed on City property or in the public right-of-way no earlier than 4:00 p.m. the day prior to collection and requires the receptacles be removed by 7:00 a.m. the day after collection.
The city of Richmond will issue warnings for trash (refuse) and recycling receptacles left in the public right of way outside of specified collection times. The trash and recycling receptacles used by Richmond residents and businesses will be subject to these warnings. The City's Department of Public Works will place yellow warning stickers on receptacles that must be removed.
Leaving receptacles on public sidewalks, alleys, roads and other city property isn't just unsightly, it also creates unsafe conditions for pedestrians and vehicles. Please help keep these areas attractive and safe by removing your receptacles outside of the specified collection times.
East Richmond Road Convenience Center (ERRCC)
- City residents ONLY, identification will be verified-
3800 East Richmond Road
Hours: Monday - Friday 7:00 a.m. - 3:30 p.m.
Saturday 8:30 a.m. - 2:00 p.m.
Closed Sundays and Holidays
Telephone: ( 804 ) 646-4706
The facility cannot accept fire extinguishers, asbestos, road flares, herbicides or pesticides, explosives or materials that are shock-sensitive, radioactive or infectious. Hazardous waste items from commercial entities or from persons living outside of the city limits are also not accepted at the facility.
This service is provided free of charge to city of Richmond residents. Visitors will be required to provide proof of residency, such as a valid driver's license, utility bill or vehicle registration. Staff from the City's Department of Public Works will be onsite to assist residents with unloading and disposal of their waste materials.
Household Hazardous Waste - items accepted at the ERRCC facility include:
- How to Dispose Household Batteries, Paint, Hazardous Waste and Tires
- Includes specifications for Used Oils and Used Antifreeze/FCC Acceptable Materials for Recycling
Household trash and limited amounts of bulk accepted. No commercial vehicles.
- Yard waste/brush (natural wood only; no plywood, treated wood, etc.)
- Tires with no rims, limit of four (no off-road or oversized tires)
- Small appliances
- No commercial or contractor items or debris
- No dirt, rocks or concrete
Richmond Southside Transfer Station
3520 North Hopkins Road
Hours: Monday - Friday 6:30 a.m. - 4:30 p.m.
Saturday 8:30 a.m. - 2:00 p.m.
Closed Sundays and Holidays
Telephone: ( 804 ) 232-8488
- Large bulk items (e.g. furniture)
- Brush/Yard waste
- Large items
- No commercial or contractor debris
- Tires without rims, limit of four. No off-road or oversized tires. Fees are as follows:
o $1 each for more than four passenger tires
o $5 each for tractor-trailer tires
- Glass bottles
- Aluminum cans
Appliance Collection Information
There is a $50 fee for collection of appliances.
For more information, or to arrange a pickup, please call 3-1-1.
You may also send a check or money order to the following address and we will schedule collection immediately.
Department of Public Works Customer Care
900 E. Broad Street, Room 704
Richmond, VA 23219
Be sure to include the service address.
City residents can dispose of appliances; bulk and brush refuse items for free by taking them to the following locations:
- East Richmond Road Convenience Center, 3800 East Richmond Road or
- The Southside Transfer Station, 3520 North Hopkins Road