Contact Us
Phone

Address: 
900 E. Broad St., Suite 902
Richmond, VA 
23219 USA 

Fax: 804-646-6856 

Federal Transparency in Coverage Rule

This link leads to the machine-readable files which are made available in response to the Federal Transparency in Coverage Rule and include negotiated service rates and out-of-network amounts between health plans and healthcare providers.  The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Benefits

With over 4,000 employees, the city of Richmond is an "Employer of Choice" among cities throughout the nation. The city strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost-effective, and quality, benefits package is one element of an "Employer of Choice".

Annual Benefit Reference Materials 

Benefits by Position Type & Appointment Status

Scroll down to see additional descriptions, forms, and external links for more information on benefits offered by the City of Richmond. For additional information please call (804) 646-5660.

  • Holidays
  • Vacation Leave (prorated if part time)
  • Sick Leave (prorated if part time)
  • Civil Leave
  • Military Leave
  • Life Insurance (mandatory — full time employees only)
  • Shared Leave (after 12 consecutive months of employment)
  • Bereavement Leave
  • Educational Leave
  • Grievance Rights
  • Family Medical Leave (after 1250 hours of Service)
  • All Voluntary Benefits (if employed 20 or more hours per week)
     

Scroll down to see additional descriptions, forms, and external links for more information on benefits offered by the City of Richmond. For additional information please call (804) 646-5660.

  • Holidays
  • Vacation Leave (prorated if part time)
  • Sick Leave (prorated if part time)
  • Civil Leave
  • Military Leave
  • Bereavement Leave
  • Life Insurance (mandatory — full time employees only)
  • All Voluntary Benefits (if employed 20 or more hours per week)
  • Shared Leave (after 12 consecutive months of employment)
     

Scroll down to see additional descriptions, forms, and external links for more information on benefits offered by the City of Richmond. For additional information please call (804) 646-5660. 

  • Holidays
  • Sick Leave (prorated if part time)
  • Civil Leave
  • Military Leave
  • Bereavement Leave

Note: Pool employees do not qualify for benefits

Scroll down to see additional descriptions, forms, and external links for more information on benefits offered by the City of Richmond. For additional information please call (804) 646-5660. 

Available to all full time and part time employees in permanent positions, working 20 or more hours per week:

  • Health Insurance
  • Dental Insurance
  • Legal Insurance Program
  • Cancer Expense Plan
  • Personal Accident Expense
  • Personal Hospital Indemnity
  • Personal Short Term Disability
  • Healthcare Flexible Spending Account
  • Dependent Flexible Spending Account
  • Deferred Compensation Program
  • Deferred Compensation Loan Program
  • Optional Life Insurance*

* Available to full time employees only

Voluntary Benefits for All Positions:

  • Credit Union Membership
  • Employee Assistance Program (EAP)
     

The City of Richmond offers health care coverage to eligible employees through CIGNA. These health care plans are considered Open Access Plus products and no referrals are needed under both plans.

Please review the CIGNA Healthcare Booklet below, which outline the benefits provided under each plan in more details.

Summary of Benefits

2025 Benefits Guide

2025 Open Access Healthcare Plan 2 w/HSA

Healthcare Plan 1 w/HSA

2025 Open Access Healthcare Plan 2

Healthcare Plan 2

2025 Open Access Healthcare Plan 3

Healthcare Plan 3

2025 Summary of Benefits - Vision

Vision

2024 Vision Mailer

2025 Summary of Benefits - Dental

Dental PPO Plan

Dental HMO Plan

When you choose in-network providers, your costs are lower. However, if you use providers who are not in-network, you will pay a larger share of the cost.

Each plan provides coverage for medical, hospitalization, prescription drugs, vision, behavioral health, wellness services, and a national network. However, networks are not guaranteed and may change during the contract year.

Additional information and application forms for the Health Plan can be obtained by contacting us at (804) 646-4700

Cigna offers many programs to assist employees and their families in managing their healthcare and wellness.  See below for the programs available:

Assistance Managing your Healthcare

Wellness Programs Available

Cigna One Guide - Concierge Service Self-paced Lifestyle Management Programs
Personal Health Team - Health Coaching, Treatment Decision Support Virtual Health Coaching from My Health Assistant
Cigna Pharmacy - Home Delivery - Quickswitch® Cigna 90 Now* Health Healthy Rewards Incentive Program
Virtual Care - MDLIVE MotivateMe - Incentives & Rewards
Estimate Your Costs Tool - Medical or Pharmacy Costs Healthy Pregnancies/Healthy Babies
Your Health First - Cigna Chronic Condition Support Employee Assistance Program (EAP)
MyCigna.com & MyCigna.com Mobile App Personal Health Assessment Tool
24/7 Nurse Line & Health Information Diabetes Prevention Program with Omada
Cigna Total Behavioral Health Findhelp.org Social Needs Support
Convenience Care Clinics Autism Specialty Care Program
Marathon Health External Provider Form Emotional Wellbeing Apps
  CLIMB - Mind and Body Program

 

Legal Resources is an employee benefit that provides high-quality legal services to our members.

With Legal Resources, you get comprehensive legal coverage on a broad range of services for an affordable low monthly rate. There are no co-pays and the cost of the plan does not change, no matter how often you use it. The most often needed legal services are covered at 100%. You, your spouse, and qualifying dependents pay no attorney fees when using these services.

Members have access to a network of top-rated, full services law firms locally and nationwide.

Additional information and application forms for Legal Resources can be obtained by contacting us at (804) 646-5660.

A Deferred Compensation program is a program that allows you to invest today for your retirement. Federal and (in most cases) state income taxes are deferred until your funds are withdrawn, usually during retirement when you may be in a lower tax bracket.

Government employees are regulated under Section 457 of the Internal Revenue Code. Private employers have Section 401(K) programs.

All full-time employees may join the program upon date of hire. Deferrals will begin on the earliest payday following receipt of the enrollment form in the Department of Human Resources based on payroll closing deadlines.

The annual maximum contribution increases each year. You may contribute up to the annual maximum. If you are age 50 or older, you may contribute an additional "catch up" amount.

There are over 25 investment funds available to you. The vendor also sets up different portfolios of funds to assist you.

More details about the funds, earnings rates, investment fees and risk factors are available in the brochures and at www.icmarc.org.

You may change your deferral amount (increase, decrease, start or stop) by completing a change form. You may do this each pay period. You may change your investments/allocations directly with the vendor by telephone or Internet. Some restrictions may apply when transferring between funds.

If you have not had deferrals for two years and your account is under $5,000, you may have your funds while still working. This is a one time only offer. You may rejoin the program at any time.

An emergency withdrawal may be made for medical reasons or crises such as floods, fire, hurricanes, potential loss of your primary residence etc. The event must be unforeseen. It must be unbudgetable. It must represent a last resort. It must be fully documented. However, you can borrow up to 50% of your current account balance. Only one loan is allowed per calendar year.

Additional information and application forms for the Deferred Compensation Program can be obtained by contacting us at (804) 646-5660.

The Family Medical Leave Act (FMLA) provides up to 12 weeks or 480 work-hours of job-protected leave for the care and treatment of a serious health condition incurred by the employee, the employee's immediate family member or for the birth or adoption of a child.

This act is enforced by the U. S. Department of Labor, and sets forth specific responsibilities for employers. The city's FMLA policy provides for 12 weeks (480 work hours) of FMLA leave per "rolling" 12-month period measured backwards from the date an employee uses any FMLA leave. This leave may be taken all at once, or used intermittently. Intermittent leave may include a reduced work schedule.

For additional information on the Family Medical Leave Act, visit the U.S. Department of Labor.

Additional information and forms for FMLA can be obtained by contacting us at (804) 646-5660, or by seeing our FAQs Page.

The Social Security Administration's (SSA) Web site provides information about retirement, survivors and disability insurance benefits, and supplemental social security income. The site provides answers to over 600 questions from "How do I replace a lost Social Security card?" to "How are my retirement benefits calculated?"

The SSA does not charge for its services. There is no charge for an application for a new or replacement Social Security number card or to change a name on a card, or for obtaining your Social Security Statement of earnings. All of SSA's publications are free.

Additional information and application forms for the Social Security can be obtained by contacting us at (804) 646-5660.