Contact Us

900 E. Broad Street
Richmond, VA
23219 USA

Hours: Mon - Fri (8 a.m. - 5 p.m.)

Phone No. 804-646-6430

Email: Ask Public Works

Public Information

DPW Traffic Alerts 

Traffic Advisories can also be found on the Department's Twitter page (

Closure Notifications

  • If you want to receive street closure notifications, please send an email to and we will add you to the street closure email distribution list.

Richmond's Guide to Being a Good Neighbor

Cover Image Photo This publication is a helpful guide that covers the responsibilities of both residents and the government in maintaining a safe, healthy, and vibrant neighborhood and a wonderful city in which to live.

This booklet summarizes select city ordinances as of June 2021 and is not meant to be a complete account of all ordinances. City Council often amends ordinances so it is important to check with the responsible department indicated to ensure there have been no changes since this booklet was published.

For questions, please contact our customer service team at RVA311 by dialing 3-1-1 or 804-646-7000, visiting, or using the RVA311 mobile app.

Download your copy of the publication here.

How to Flyers

Electronics to recycle at E-Cycle Events

  • Electronics - Click on the flyer to get the complete list of acceptable and non-acceptable electronics to recycle - FLYER

Upcoming E-Cycle Event Event - Bring One for the Chipper:

  • City of Richmond residents only
  • Saturday, January 14, 2023 from 10 am to 2 pm
  • 1710 Robin Hood Road | across from The Diamond 
    • Electronics fees vary from $5 to $35 
    • Paper shredding - up to five boxes (please remove stapes and binder clips)
    • Household Hazardous Waste Items and Oil-based Paint will be collected
  • Event Press Release

Image - Bring One for the Chipper Recycling Event


Previous Recycling Events:

Event Flyers and Notifications - Neighborhood CleanUp  (click the link for the flyer and details)

Neighborhood Clean Up Schedule


Media Advisories


What We Do

Internal and external communications

  • News Releases
  • Street/Lane Closure Notifications
  • Promote DPW events and activities
  • Social Media
  • DPW Newsletter
  • Starnet Updates
  • updates
  • Attend/Address community, civic meetings

Department spokesperson (Public Information Manager)

  • Media Relations
  • FOIA representative

Respond to resident’s inquiries

  • Research service complaints and update residents

Create advertising/education campaigns

  • Media Buys
  • Video Shoots
  • Script writing
  • Coordinate events campaigns with other agencies (internal and external)


Communications and Marketing Analyst
Paige Hairston