The City of Richmond Department of Finance has announced in-person assistance for residents that wish to apply to the Older Adults and Persons with Disabilities (OAPD) Real Estate Tax Relief Program.

The OAPD Real Estate Tax Relief Program helps qualifying older adults and residents with disabilities reduce or freeze their real estate tax burden. Eligible applicants may receive up to 100 percent tax relief depending on income qualifications and program eligibility. 

City staff are available to help residents complete application forms, answer questions about required documentation, and explain available relief options. Assistance is available at designated outreach locations throughout Richmond as well as Monday - Friday at the Department of Finance located at 900 E. Broad Street, Room 103 8 a.m. – 5 p.m.

“Many residents qualify for this important program but may need help understanding the application process,” said Ken Martinez, Director of Revenue. “We encourage eligible homeowners and their families to take advantage of the City’s in-person assistance services.”

Applicants are encouraged to bring supporting documentation, including income statements, tax documents, bank statements, and proof of disability if applicable.

Assistance Locations

The City strongly encourages applicants to submit completed applications and supporting documentation by September 30 to ensure approved relief is reflected on the following year’s real estate tax bill. The final filing deadline is December 31. 

Residents seeking additional information about eligibility requirements, forms, or assistance options can visit the official OAPD program webpage at https://rva.gov/finance/oapd-relief.

For questions or to request assistance, residents may contact RVA311 at (804) 646-7000 or submit a request online through www.rva311.com.