Contact Us

900 E. Broad Street, 5th Floor, Suite 501

Richmond, VA
23219 USA

Monday - Friday 8:00 a.m. - 5:00 p.m.
(Offices Closed on City Holidays)

Telephone:   (804) 646-5823

Fax:              (804) 646-6035

Our Office

The  Office  of  the  Deputy  Chief  Administrative  Officer  for  Human  Services  (DCAO HS)  oversees  and  coordinates the direction and focus of the following City internal departments, offices and programs: Justice Services, Social Services, Parks, Recreation and Community Facilities, Office of Aging and Disability Services, Office of Multicultural Affairs, Office of Community Wealth Building, Office of Equity and Inclusion, Office of Children and Families and the Homeless Services Liaison.  The Office also serves as the liaison to the following external quasi‐independent and/or State Agencies with a Richmond City focus: Richmond City Health District, Richmond Behavioral Health Authority, and the Richmond Public Library. The Office oversees the internal agencies, and ensures program accountability for meeting the health and human service needs of the City of Richmond’s residents and visitors.

The programs, activities and initiatives of The Office of Human Services' agencies protect and safeguard children, families and adults in need and help to build and sustain resilient communities to enhance the quality of life for Richmond residents.  The Office of the DCAO works to align implementation and funding strategies across human service departments and non-departmental agencies.  Areas of focus for the DCAO HS are fostering upward economic mobility; improving the health, education and well-being indicators for children, youth and emerging young adults through comprehensive social  services;  sporting  and  outdoor  activities;  employment  and  youth  leadership  opportunities; family stability; workforce development; support for vulnerable citizens; and meeting the needs of seniors and persons with disabilities.  The overarching objective of the office is to align the services and resolve in the portfolio to support a community wealth building framework for the citizens of Richmond.

Our Mission

The mission of the Office of the Deputy Chief Administrative Officer for Human Services (DCAO-HS) is to provide executive policy direction and support to its cluster of agencies. The DCAO for Human Services works to align implementation and funding strategies across human service agencies and non-departmental partners. Our focus is on improving the health, education, and well-being of children, youth, families and elders through comprehensive social services, youth employment and leadership opportunities, as well as through our early childhood development initiatives. Family stabilization and the needs of seniors and persons with disabilities are additional areas of focus for our office.

LeCharn Benton, Management Analyst II -Budget

Patricia Parks, Management Analyst, Information Concierge

Dianne Wilmore, Homeless Services Liaison

Office of Aging and Disability Services:

E. Yvette Jones, Manager

Shemeka Jefferson-Johnson - Program Coordinator

Office of Multicultural Affairs:

Karla Almendarez-Ramos, Manager

Leticia Cormier - Administrative Liaison

Brandie Lynn Carter - Interpreter/translator

Javier López-Rincón - Interpreter/translator

Margarita (May) Barbosa - Multicultural Outreach Specialist

Vacant - Language Access Coordinator