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To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

City News

Posted on Oct 8, 2025

City Invites Community to Provide Input on Safety and Mobility Projects

Posted October 8, 2025

~ We Need Your Feedback: Surveys close October 31~

Richmond, VA – The Department of Public Works (DPW) is calling on residents to help shape the future of transportation by participating in two quick surveys that support efforts to make our city streets safer, more accessible, and better connected for everyone. 

Survey 1: New Vision Zero Projects (closes October 31)

Share your feedback on concepts for protected bike lanes on Patterson Avenue, Franklin Street, 1st Street, and 3rd Street.

Survey 2: Rethinking Short Trips (closes October 31)

This survey will help us understand current habits and improve city infrastructure to make non-car options more convenient and accessible.

Whether you walk, roll, cycle, or drive – your experience matters, and we want your input. Please take a few minutes to complete the surveys using the links below:

Survey Link 1: New Vision Zero Projects (https://arcg.is/1ea04j2)

Survey Link 2: Rethinking Short Trips (https://arcg.is/1yjmbW1)

To learn more about how DPW is building a multimodal city, please read the Richmond Connects Strategic Plan.

To learn more about DPW’s Vision Zero goals, please visit rva.gov/visionzero

We’re Social! For updates on DPW-related projects, activities and events visit us on X @DPW_RichmondVA 

 

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The City of Richmond Department of Public Works (DPW) is one of only 195 currently accredited public works agencies in the United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk, and alley maintenance; trash collection; recycling; grass cutting; graffiti removal; parking enforcement; urban forestry; street signs; traffic signals and pavement markings and civil engineering. In addition, DPW issues permits for working in the city’s right-of-way; manages Main Street Station, the RVA Bike Share program. DPW’s operating budget comes from the general fund of the City of Richmond.  For more information about DPW services, click here or call 3-1-1