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City of Richmond Department of Public Utilities new utility rates go into effect July 1, 2023

… on May 8, 2023 go into effect with the first utility bills customers receive in July 2023. Department of Public … gas customer classes. The average residential customer will pay approximately $2.24 more per month for these fixed … categorized as impervious areas.  Single family residents pay a flat stormwater fee based on the amount of impervious …

MyHQ - NEW Utility eBill Option

… MyHQ - NEW Utility eBill Option Submitted by rhonda.johnson… on Mon, 02/26/2024 … of this free, easy and paperless electronic billing and payment option to ensure safer delivery of utility bills and payments. Click here to access MyHQ . Get the most … of this free, easy and paperless electronic billing and payment option to ensure safer delivery of utility bills and …

DPUCares Customer Support Event June 10

… by Traequan.Chris… on Mon, 06/05/2023 - 09:22 Don’t Delay Pay Today Need financial assistance for your City of Richmond water and gas bill? Don’t Delay. Join the Department of Public Utilities … the many financial assistance programs – including flexible payment plans, ask questions about your bills and learn how …

DPU Encourages Eligible Customers with Delinquent Water Bills to Utilize LIHWAP To Avoid Disconnection

… DPU Encourages Eligible Customers with Delinquent Water Bills to Utilize LIHWAP To Avoid Disconnection Submitted by … of Public Utilities (DPU) has launched the “Don’t Delay, Pay Today!” campaign to urge customers who are delinquent on … bills. While DPU has not yet resumed disconnections for non-payment, plans are underway to begin this spring. E ligible …

City of Richmond Delivers Personal Property Tax Bills

… City of Richmond Delivers Personal Property Tax Bills Submitted by Katie.Logan@rva.gov on Mon, 04/20/2026 - … The City of Richmond offers a convenient and secure online payment option through the enhanced RVAPay system, the City’s official payment portal. RVAPay …

I received an unexpected 2025 Second Half Real Estate Tax Bill, what should I do now?

… I received an unexpected 2025 Second Half Real Estate Tax Bill, what should I do now? Submitted by Ross.Catrow@rva.gov … Bills” to residents. These bills accurately reflect what taxpayers owe. However, for taxpayers who hold mortgages, these bills are typically sent to …

ESI - Energy Assistance

… Assistance Program assists low-income households that pay a high proportion of household income for home energy. … for living arrangements; Household must be responsible for paying the heating bill.  Fuel Assistance applications are accepted from the …

Account Update

… of Public Utilities transitions to new customer service, billing and field service systems, customers will experience … about important updates, including account number changes, payment options, transition impacts and answers to common … to your account and the transition process. DPU Delayed Payment Processing FAQs - June 2026 On May 26, 2026, the …

Richmond Gas Works adjusts Purchased Gas Cost and future frequency

… increase of $37.63 or 38% in their total monthly gas bill. Other components of the natural gas bill – the … priced natural gas. RGW customers who experience difficulty paying their natural gas bill may be eligible for bill payment assistance and are encouraged to seek help before …

FAQS - DPU's Road to Recovery

… customers are encouraged to contact us to learn more about payment assistance including payment plan options. To avoid long wait times, please visit … activity, customers that are past due on their utility bill are strongly encouraged to enroll in a payment plan. …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.