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City to Activate New Traffic Signal at Patterson Avenue and St. Christopher’s Road

… continue to give our construction workers extra space and pay special attention while travelling through these new … continue to give our construction workers extra space and pay special attention while travelling through these new …

City of Richmond DPU Preparing for Back Office Systems Transition to Improve Customer Experience

… is transferred and the new systems are brought online.   Payment Information During the Transition Customers will still be able to make payments during the transition period as long as they have their account number available. On Friday, May 22, payments may be made online through MyHQ and EZ-PAY. The …

About Us/Contact Us

… safety messages. It is distributed mostly through utility bills and is available here.  Utility Talk July 2026 Utility … Click here for the current DPU Street Work report.  Utility Bill Inserts Click here for the current utility bill inserts. Customer Letters Click here  for the latest …

City’s Annual Leaf Collection Program offers residents 4 options for leaf collection

… Available Monday, November 4 Cost: $30 fee per request (payment due prior to service) Scheduling: Go to www.RVA311.com or call 3-1-1 Payment Options: 1). COR  Utility Account - $30 fee will be added to your utility bill, or 2). Via Mail   Check or Money Order – payable to …

Shockoe Small Area Plan

… Levar Stoney* Rose Fellow Council President Cynthia Newbille* Rose Fellow DCAO Robert Steidel Rose Fellow Elizabeth … Shockoe Property/Business Owner Mark Chang Shockoe Resident Bill Martin Valentine Museum Lucy Meade Venture Richmond * …

Celebrating 311 Day with Citizen Service & Response

… If you’re experiencing a non-emergency issue related to billing, city services, or a range of other issues, call 311 … If you’re experiencing a non-emergency issue related to billing, city services, or a range of other issues, call 311 …

Richmond Anti-Displacement Week

… Housing Stability for all Richmonders;  Utilities & Billing Assistance;  Assistance for Homeowners; and  …

Get Involved

… Viridiant and Project:HOMES.   Lower your home electricity bill . Save money through energy conservation measures . … residential and commercial buildings Lower your electricity bill Save money through energy conservation measures Move …

Voting

… Employer-issued photo ID Employee ID with photo Utility bill or government document Utility bill, bank statement, government check, paycheck, or other official document with the voter’s name …

Meet Procurement: The City's Ultimate Steward

… - 10:26 “In our procurement department, we’ve saved taxpayers millions of dollars through both best practices and … Everyone who works at the City should be a steward of taxpayer dollars, and our department’s mandate is really to … Contracting Officer Daniel Mullery says that Procurement pays attention to regular and consistent needs so that they …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.