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Online Payment

… Online Payment Contact the Department of Finance Phone:  (804) … 900 E. Broad Street Richmond, VA 23219 Finance Online Payments Page Welcome to the Department of Finance's Online … for the Department of Public Utilities? Please see their Billing page . PLEASE NOTE: Some customers with outdated web …

Frequently Asked Questions

… visit  the Natural Gas Safety page .   Where do I mail my payments? Mail payments to city of Richmond Department of Public Utilities, … be paid in full. If my utility service is off and I pay my bill, when can I get my service restored? Normally service …

City of Richmond Shares Application, Eligibility Details for Water Recovery Assistance through the Family Crisis Fund

… 31, 2025 Fund will provide financial assistance to directly pay bills for eligible Richmonders impacted by the water outage … bill in one of the following categories:  Rent or mortgage payments Non-City Utility bills Healthcare expenses … 31, 2025 Fund will provide financial assistance to directly pay bills for eligible Richmonders impacted by the water …

Business Tangible Personal Property (BTPP) Tax

… upon the failure to file an application or the failure to pay the tax by the appropriate due date Interest: 10 percent … either the business tangible personal property return or bill from the City?   Both Virginia and City codes place the … to file and remit taxes by the due date(s) on the taxpayer without being called upon to do so by the local tax …

Back On Track

… Track with DPU Behind on your City of Richmond gas or water bill? The Department of Public Utilities (DPU) is offering a … address past-due balances and move forward with manageable payment options. Take action now! Back on Track is a … Check eligibility and enroll online: richmond.promise-pay.com For questions or additional assistance, call DPU …

City of Richmond DPU to Reinstate Late Fees and Resume Collection Activity

… value. If you have fallen behind on your utility payments as a result of an economic hardship due to … COVID-19, DPU is here to help!  All customers needing help paying their utility bill are strongly urged to review the available assistance … value. If you have fallen behind on your utility payments as a result of an economic hardship due to …

Mayor Stoney Announces “RVA Stay” Tax Relief Program and Four-Cent Tax Rebate for Richmond Residents

… homeowner who owns a home assessed at $180,000 and your tax bill for the year is currently $2,160, with this … income of $50,000 and your rent is $1,400 a month, you pay almost $17,000 on rent annually, which is 34% of your … and in 2025 they go up to $2,200, you will only have to pay $2,000 – you save on that $200 increase. To be eligible …

Jobs and New Revenue are Back on the Table for Richmond

… Richmond by infusing a $562 million project and 1,300 good-paying jobs into Richmond’s economy. The project will not utilize any taxpayer money and is projected to generate $30 million in new … racing, and gaming to the City of Richmond,” said Bill Carstanjen, CEO of Churchill Downs Incorporated. “We …

Transient Occupancy Short-Term Rental (S-TR) Tax

… Planning & Development Review’s Short-Term Rentals page .   Pay Transient Occupancy S-TR Tax Online  Click here to pay Transient Occupancy Tax online   Transient Occupancy Tax …   Yes. The amount of tax must be separately stated on the bill, invoice, or similar documentation added to the room …

City of Richmond Launches “Back on Track with DPU” Account Reset Program

… avoid service disruption and move forward with manageable payment options. The Back on Track program provides eligible … or enroll in an interest-free, no-convenience-fee PromisePay payment plan, with repayment terms of up to 24 months. … households to help make water, wastewater and natural gas bills more affordable. Eligible residential customers may …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.