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To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

City News

Press Releases and Announcements

Posted on Jan 7, 2025

City of Richmond Offices Will Remain Closed Wednesday Due to Ongoing Weather Conditions

Due to the continued impact of severe weather conditions, all City of Richmond offices will be closed on Wednesday, Jan. 8, 2025. 

Residents should visit rva.gov and the City of Richmond’s social media channels for updates on City operations. For weather updates, please monitor reliable sources of information such as the National Weather Service.  

Inclement Weather Shelters  

To protect and shelter Richmond’s most vulnerable residents, the City’s Inclement Weather Shelter, located at 1900 Chamberlayne Avenue and operated by the Salvation Army, will continue operations based on the weather. 

Additionally, two temporary inclement weather overflow shelters can be activated during this inclement weather event and will continue to operate as needed:    

  • Marshall Plaza, 900 E. Marshall Street, Richmond (single adult men and women/families)
  • Richmond Police Department’s 2nd Precinct, 177 E. Belt Boulevard (single adult men and women) 

Note these two locations will serve in an overflow capacity only. Single adult men and women in need should prioritize sheltering at the Inclement Weather Shelter located at 1900 Chamberlayne Avenue. Meals will be provided at all sites.  

City offices and services are expected to return to normal hours on Thursday, Jan. 9, 2025. Please monitor the City website and local news outlets for any changes.