City News

Press Releases and Announcements

Richmond DPU Continues to Monitor Billing System Performance

After a series of improvements post-launch, the City of Richmond Department of Public Utilities’ (DPU) has addressed all known system conversion issues and will continue to monitor the billing system’s performance over the next several weeks to ensure it is operating as intended. After this monitoring period, DPU’s customer service priority will focus on improving efficiencies through process enhancements, accountability and verification the new system provides. These further refinements will ensure DPU continues to provide more accurate bills and more efficient service for customers. 

The Department of Public Utilities remains committed to delivering the modern, dependable utility experience customers expect and deserve and appreciates customers’ patience during this transition. In the coming weeks and months, customers will continue to see progress as DPU further refines and streamlines its processes. 

For the latest information, customers can visit go.rva.gov/dpubillupdates or by following DPU's official social media channels. 

Customer Reminders 

  • For any billing or payment concerns, contact DPU:

  • Phone: 804-646-4646 
    Email: dpucustserv@rva.gov 

  • All customers have been assigned new 10-digit account numbers, as noted on new bills or searchable at an online account lookup tool.  

  • Any customer using bill pay through a financial institution should update their account number AND the correct mailing address with that institution to ensure correct processing and prevent any delays.

    City of Richmond 
    Department of Public Utilities 
    P.O. Box 70621 
    Philadelphia, PA 19176-0621

 

City of Richmond Launches Richmond Thrives Grants Program, Shifting Outside Agency Grants to a Competitive, Partner-Led Model

Today, the City of Richmond formally announced the launch of the Richmond Thrives Grants Program, a new model for managing what were formerly known as non-departmental grants. This comes after a more than year-long process, supported by Council and the Administration, to overhaul and transition the City’s primary grantmaking approach. Beginning with the Fiscal Year 2027 cycle, nonprofits will no longer apply directly to the City each fall for what were historically known as “non-departmental” and “outside agency” grants. Instead, three competitively selected grantmaking partners will manage open, competitive application processes across the City's four priority areas: Arts & Culture, Children & Families, Economic Mobility, and Health.

 

The change is designed to bring a more efficient, transparent, and competitive process to City grantmaking, with more hands-on, expert support for applicants and a quicker turnaround between application, funding decisions, and disbursement. The process is designed to focus on alignment with City priorities and greater impact and outcomes for our community. 

 

"This new grant process represents an important step forward in how the City invests in the organizations doing critical work across Richmond. By creating a more accessible, competitive grantmaking process, we can better align public dollars with the priorities and outcomes that matter most to Richmond families," said Mayor Danny Avula.

 

"Richmond Thrives is a strategic effort to enhance the City’s stewardship of public funding by creating a transparent, equitable, and data-driven grants program," said Deputy Chief Administrative Officer for Human Services Amy Popovich. "This new approach gives our nonprofit partners the support they need to compete for funding and strengthens our ability to invest in the people and communities of Richmond."

 

Applications and information sessions are managed directly by each grantmaker. Organizations should apply through the most appropriate grantmaker, and refer to those relevant dates, sessions, and links. 

Priority Area Application Window Award Notification Disbursement
Arts & Culture through CultureWorks August 17 - September 15, 2026 Late November 2026 Mid December 2026
Children & Families through United Way - Greater Richmond & Petersburg August 10 - September 11, 2026 Mid December 2026 Mid to Late December 2026
Economic Mobility through United Way - Greater Richmond & Petersburg August 10 - September 11, 2026 Mid December 2026 Mid to Late December 2026
Health Equity through Richmond and Henrico Public Health Foundation August 24 - September 25, 2026 December 2026 December 2026 - Early 2027

Questions about the Richmond Thrives Grants Program can be directed to the City at hsnondep@rva.gov or https://go.rva.gov/richmondthrives. This page will continue to be updated as new information becomes available.

Office of Elections | Emergency Electoral Board Meeting

The City of Richmond Electoral Board will hold an Emergency Meeting on Wednesday, August 12, 2026.

Date: Wednesday, August 12, 2026
Time: 11:00 a.m.
Location:
City of Richmond Office of Elections
2134 W. Laburnum Avenue
Richmond, VA 23227
2nd Floor Conference Room

Public Comment:
There will be no public comment period during this emergency meeting.

Agenda

City of Richmond Continues Commitment to Vision Zero

The Richmond Department of Transportation (RDOT) is advancing its commitment to Vision Zero by implementing more than 700 quick-build safety improvements at intersections across Richmond's High Injury Network. The low-cost, high-impact improvements are designed to reduce the risk of crashes and make intersections safer for everyone traveling through the city. 

The project includes high-visibility crosswalks, centerline hardening to reduce dangerous left turns, refreshed pavement markings, and other safety improvements designed to improve visibility and predictability for everyone using Richmond’s streets. 

Phase I of the program will bring safety improvements to approximately 350 intersections beginning in Fall 2026. Design work is already underway for Phase II, which will add improvements at approximately 350 additional intersections in Fall 2027, bringing the total to more than 700 safer intersections citywide. 

"Every intersection we improve is another opportunity to prevent a serious crash before it happens," said Andy Boenau, Director of the Richmond Department of Transportation. "These quick-build improvements are proven, cost-effective treatments that can make an immediate difference while supporting our long-term Vision Zero goal of eliminating traffic deaths and serious injuries."

project website is available to provide residents with additional details about the proposed improvements at each location, including project maps and specific intersection information. 

*The current project map has a total of 244 locations including 186 stop-controlled intersections and 58 left-turn hardening intersections and will continue to be updated. *  

RPD Shoplifting Operation

Shoplifting Operation

 

 

 

With increased presence and varied tactics, RPD's anti-shoplifting operation is resulting in multiple arrests and charges.

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