City News
Press Releases and Announcements
Posted on Dec 19, 2025
Richmond Department of Social Services closes Marshall Plaza offices
New downtown offices to open in January 2026
Richmond, VA - The City of Richmond Department of Social Services (DSS) announces that its offices located at 900 E. Marshall Street will be closed to the public beginning Friday, Dec. 19, 2025 as the agency moves into their new office space. In-person services will resume at 300 E. Franklin Street beginning January 2026.
Residents may continue to receive in-person assistance during the DSS Marshall Plaza office move at the Southside Community Services Center, located at:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224
In addition to in-person services at Southside, many DSS programs and resources are available online and by phone. Residents are encouraged to visit www.rva.gov/social-services or call (804) 646-7212 for questions.
