Online Payments

Make your payments online

Welcome to the City of Richmond's online payment page. Tap on the payment description below to go straight to the online payment portal or keep scrolling for more information about each type of payment. For general questions or needs, give us a call at 311.

Funds paid by our residents, business owners, and visitors go a long way toward supporting services essential to the City's mission. We are committed to making both payment processes and the projects they support as efficient and effective as possible.

Pay Now!

For Residents:

For Businesses:

City of Richmond Payment Calendar

Monthly

Admissions, Lodging, and Meals (on the 20th for the preceding month; e.g. taxes collected in April must be submitted by May 20).
Utility bills

Twice a year

Real estate (January 14 and June 14)

Annually

Business Licenses (March 1)
Business Tangible Personal Property taxes filed (March 1)
Business Tangible Personal Property taxes due (June 5)
Motor Vehicle Personal Property (June 5)
Pet Licenses (good for 1 year after you apply)

When needed

Alarm System Registration and False Alarm Fees
Collections
Parks and Recreation Rentals, Events, and Registration
Parking and Noise Violations
Permits
Safety Camera Program Tickets

Admissions, Lodging, and Meals Taxes

How can I pay? Visit the City of Richmond Finance Online Payment Portal. You can also mail your paper coupon to the following address:

City of Richmond PO Box 26505 Richmond, VA 23261-6505

When and how often do I pay? Monthly on the 20th day of the month for the preceding month (example: tax collected in April should be submitted by May 20).

For more: Use the payment portal tutorials below or send an email to the Department of Finance.

Alarm System Registration and False Alarm Fees

How can I pay? At CryWolf Services, a vendor for Richmond City.

When and how often do I pay? Owners of alarm systems are required to pay a one-time $10 initial registration fee and a $5 yearly renewal fee. Alarm owners may be fined for excessive false alarms, which is also handled by CryWolf.

For more: Call CryWolf at 877-893-5267 for account information or visit Richmond's False Alarm Reduction Program page for information about fine amounts.

Business Licenses

How can I file and pay? Visit the RVA Business Portal, which provides a single access point for immediate filing, invoice generation, and payment. Beginning in 2025, there are no paper forms for manual filings.

When and how often do I pay? New businesses must obtain a license within 30 days of the date of opening. Renewal applications, taxes, and contractor certifications are due every year by March 1.

For more: Visit the Business, Professional, and Occupational License (BPOL) Tax page for forms, tax rates, and FAQs.

Business Tangible Personal Property Taxes (BTPP)

When and how often do I pay? BTPP taxes are due annually. Businesses must file their BTPP assessments by March 1 and then taxes are due on June 5.

For more: Visit the Business Tangible Personal Property Tax (BTPP) page for information about assessment, rates, and waivers.

Collections

What is it? Collections notices are issued for delinquent--or late--taxes. Unpaid notices can result in tax liens, civil lawsuits, or the seizure of property. They could also affect your credit report. Once a year, the City transfers delinquent accounts to a third party for collection. Once your delinquent taxes have been transferred, you need to work directly with your designated collection agency.

How can I pay? If your collection notice is still with the City of Richmond, you can pay online through the Delinquent Collections page. You can also pay or discuss a payment plan by visiting City Hall at 900 E. Broad St.

If your collection notice has been sent to an outside collector, you can arrange for payment by calling the correct collector. If your account is with a law firm or collection agency, payment must go through them.

TACS (Vehicle Personal Property Tax and Business taxes): 804-545-2500
Ballato (Parking and Real Estate): 804-788-7171

For more: Visit the City's Delinquent Collections page for online payment options and collection programs.

Motor Vehicle Personal Property Taxes

How can I pay? Visit the RVAPay online payment option. You can also mail your payment to the following address:

City Of Richmond, Department of Finance P.O. Box 38097
Philadelphia, PA 19101-0622

When and how often do I pay? Annually on June 5.

For more: Visit the City of Richmond's Personal Property Taxes webpage for forms, tax rates, and frequently asked questions.

Parking Tickets and Noise Violations

How can I pay? Pay online with Remit Online. You can also mail your payment to the following address:

City Of Richmond- Parking Tickets
P.O. Box 26508
Richmond VA 23261-6508

When and how often do I pay? When you receive a parking ticket or a notice that you've violated the city's Noise Ordinance. Parking fines increase by $10 at 15 and 30 days.

For more: Visit the City's Parking Enterprise page for information about parking, tickets, towing, and booting.

Parks and Rec Reservations and Fees

How can I pay? Visit the Rental Request Form to begin the reservation process. Staff will book the rental and provide an invoice.

When and how often do I pay? When you request a space or facility rental.

For more: Visit Parks and Rec's Events page for information about rates and event categories. For facilities or uses not listed there, call 804-646-0761.

Parks and Recreation Registrations

How can I pay? Parks and Rec works with an online registration platform for classes, camps, leagues, and other programs. Some programs will also accept payments on site.

When and how often do I pay? When you register for the event, class, or program.

For more: Call 804-646-5733 or visit Parks and Rec's Program Guide for more information about offerings and registration.

Permits

How can I pay? Visit the Online Permit Portal to submit plans for review, apply and pay for permits, request inspections, or check the status of a request.

When and how often do I pay? Once you've applied for a permit, you will receive an email with invoice information, including a due date.

For more: Learn about the portal on its webpage, call 804-646-4169 or email CSSHelp@rva.gov for support.

Pet Licenses

How can I pay? Visit Pet Data to pay the annual $10 licensing fee, or call 877-202-3558 for help.

When and how often do I pay? Licenses must be purchased within 30 days of obtaining a dog or cat four months or older, or within 30 days of moving into Richmond. Licenses must be renewed annually.

For more: Visit Animal Care and Control for information about pet licenses, breeding permits, and chicken permits.

Real Estate Taxes

How can I pay? Pay online with Invoice Cloud. You can also pay by phone at 866-890-5269. Finally, you can mail your payment to the following address:

City of Richmond Department of Finance
P.O. Box 70622
Philadelphia, PA 19176-0622

Note that for taxpayers with mortgages, real estate tax bills often go directly to the mortgage lender, who pays the bill. Lenders typically return payment to the City within one business week of receiving the bill. To confirm payment, you can reach out to your lender.

When and how often do I pay? Real estate tax bills are sent out twice a year. The first half of your real estate tax payment is due on January 14, and the second half is due on June 14.

For more: Visit the City of Richmond's Real Estate Taxes webpage for tax forms, rates, and frequently asked questions.

Speed Camera Citations

What is it? The City operates safety cameras in and around Richmond school zones to support reducing serious injuries and fatalities related to driver speeding. The cameras identify speeding vehicles and issue citations for speeding.

How can I pay? Pay online through the Get Home Safe platform. You can also call 833-819-0857 if you have questions about the citation.

For more: Visit the City of Richmond's Safety Camera Program page for information about locations and Vision Zero.

Utilities

How can I pay? Pay online with MyHQ or call 804-646-4646 and select option 2. You can also mail your payment to the following address:

City of Richmond
Department of Public Utilities
P.O. Box 70621
Philadelphia, PA 19176-0621

When and how often do I pay? Every month.

For more: Visit the Department of Public Utilities' billing page for help looking up your account or information about affordability programs.