The City of Richmond’s online permitting portal will be down for a system update beginning Friday, November 12th at 4 p.m. through Tuesday, November 16th at 8 a.m. During this time, users will not have access to the permitting portal.

The system update will impact all portal operations, including submitting permit requests, pulling existing permits, paying invoices, scheduling inspections, and any other tasks typically completed within the portal.

Once restored, the portal will feature several significant interface changes. An updated user guide is available at www.rva.gov/planning-development-review/online-permit-portal to assist with the transition.

For questions or issues, please call (804) 646-4169 or email CSSHelp@richmondgov.com.

For more information about the permitting portal, visit: www.rva.gov/planning-development-review/online-permit-portal