City News

Public Utilities

Posted on Jan 21, 2026

Make sure your pipes are ready for the winter!

When temperatures drop below 32°F, water inside your pipes can freeze and lead to significant damage. If a pipe has burst or you cannot locate the frozen area, call a licensed plumber immediately. When water freezes, it expands. This pressure can burst pipes, leading to flooding, water damage and temporary loss of service. Outdoor pipes, unheated basements, crawl spaces and garages are especially vulnerable. 

Weather under 32°F? Follow the tips below to act before and during low temperatures to protect your water pipes:

- Let faucets drip slightly during extreme cold weather to keep water moving. 

- Let warm air circulate by opening cabinet doors under sinks. 

- When away from home, set thermostat to no lower than 55° F. 

- Insulate exposed pipes in unheated areas. 

- Disconnect hoses from outdoor faucets. 

- Seal cracks and openings around pipes entering your home. 

Abrupt weather changes also increase water main breaks due to pipes expanding and contracting, with the frozen ground adding extra pressure, especially on older cast iron pipes. Water main breaks can be reported 24/7 by calling 804-646-4646, then pressing option 1. 

To read more on the causes of water main breaks click here