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Healthy Homes

… Applicants must be current on property taxes and mortgage payments. Prior rehabilitation assistance within the past … as applicable for all household members age 18 and older: Pay Stubs - Last two (2) months of consecutive pay stubs (if … property insurance Recent real estate tax receipt Utility bill or driver's license as proof of residency Mortgage …

City’s Vacuum Leaf Collection Program Ending March 31

…   or calling 3-1-1. Residents have the option of paying the $30 vacuum leaf collection fee by adding it to their utility bill using the RVA 311 system (or by calling 3-1-1) or by … 900 East Broad Street, Suite 704, Richmond, VA 23219.  The payment must be received before the collection is scheduled …

City of Richmond's 2026 General Assembly legislative agenda

… improve recovery and healthcare services, and get equal pay for public defenders, among others--and our regional … is LOOP? A LOOP is a tax relief program that can keep tax bills stable and predictable by "locking in" a property's … Our ten-year plan for improvements will cost about $1.3 billion. State support would jumpstart this important work. …

Department of Public Utilities Current Bill Inserts

… Department of Public Utilities Current Bill Inserts Submitted by rhonda.johnson… on Wed, 07/01/2026 - 08:00 July 2026 Bill Inserts Utility Rate Change Utility Talk - Jul/Aug June 2026 Bill Inserts Back Office System Change Buckslip Natural Gas … July 2026 Bill Inserts Utility Rate Change Utility Talk - Jul/Aug June …

Understanding High Utility Bills

… Understanding High Utility Bills Submitted by Latoya.Jeffers… on Fri, 01/20/2023 - … bills. This can be for a variety of reasons. Incomplete Payments It’s easy for a past due amount to snowball when you make partial payments or none at all. Not only is the bill still due, …

City Clears RVA Pay Gap Grant Application Backlog and Charts Path Forward

… City Clears RVA Pay Gap Grant Application Backlog and Charts Path Forward … II provided a performance update to City Council on the RVA Pay Gap grant program . The program, which provides … first-serve housing relief program that offers a one-time payment of $1200 for rental or mortgage payment assistance …

Utility bills being delayed for under 5,000 customers

… Utility bills being delayed for under 5,000 customers Submitted by … on Tue, 11/04/2025 - 12:11 DPU is proactively correcting bills and reducing the average bill of impacted customers by nearly 15%  Richmond, VA  — On … DPU is proactively correcting bills and reducing the average bill of impacted customers by …

ESI - Medicaid

… health care. The Department of Medical Assistance Services pays the bill to providers.  Could I still be eligible for Medicaid? …

The Department of Public Utilities urges customers to enroll into MyHQ – a new electronic billing platform

… urges customers to enroll into MyHQ – a new electronic billing platform Submitted by rhonda.johnson… on Tue, … of this free, easy and paperless electronic billing and payment option to ensure safer delivery of utility bills and timely receipt of payments. MyHQ functions the same as MyCheckFree, and offers …

Utility Rates

… Family Residential Water and wastewater customers are billed monthly. The bill includes a monthly service charge and volume charges … wastewater services. Service charges for larger meters are billed at the same rate as larger meters serving commercial …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.