your city your services

Your City. Your Services.

Answers to the questions you ask most.

City services take place all over Richmond every day—it can be hard to know what’s going on when! Use this sheet to find the calendars and maps you need to understand when services will impact your home, workplace, or driving routes.

Note: anticipated severe weather may cause additional impacts to Richmond’s roadways and services. Please visit go.rva.gov/winter-weather for the most up-to-date information during this weather event.

 

How do I sign up to get road closure notifications?

Sign up for road closure notifications through the City’s Traffic Alerts system. Email askpublicworks@rva.gov to be added to the list.

When will my street be closed?

Street closure schedules vary depending on the project: 

If your street is affected, notices are typically posted in advance, and signage will be placed in the area to provide dates and detour information.

When is my trash pickup?

When will my street be paved?

Is there utility work near me?

Utility work updates are posted at go.rva.gov/street-closures and through notices in affected areas.

Where can I find traffic advisories or traffic crash information?

  • Comprehensive traffic advisories are available through 511 Virginia (511.vdot.virginia.gov). 

  • Up-to-date information about ongoing traffic crashes and responses can be found through the Department of Emergency Communications at go.rva.gov/traffic-hazards.

When is my street getting cleaned?

Street cleaning schedules are posted on the City’s Street Cleaning Calendar by neighborhood. Visit https://www.rva.gov/public-works/street-cleaning.

What’s the latest from Richmond Police?

Richmond Police share updates on the City’s website and official social media channels: 

RPD News: richmondvapolice.blogspot.com 

RPD on social media: @richmondpolice (Instagram and X); Facebook

How do I report a problem or request a service?

You can report issues or request services by calling 311 or visiting rva311.com.

Where do I find city parking information?

How can I get emergency alerts?

Sign up for Richmond Ready emergency alerts at rva.gov/richmondreadyalerts. You can learn more there about the different types of alerts and notifications.

Is there a City newsletter?

Yes! Subscribe to Hey, Richmond online at go.rva.gov/heyrva.