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Water Restoration Updates: System pressurized, water testing underway  

… Water Restoration Updates: System pressurized, water testing underway   Submitted by Ross.Catrow@rva.gov on … essential plant operation areas and duties.  The plant emergency contact list has undergone a fresh update.  A … continues to make significant progress in restoring full water system capacity across its service area.  As of 5:00 …

City of Richmond Releases Preliminary Report from Independent Investigation of Water Outage

… Preliminary Report from Independent Investigation of Water Outage Submitted by Ross.Catrow@rva.gov on Fri, … independent investigation of the circumstances that led to water service disruption in early January.  The findings in … taken to more effectively deploy staff, prepare them for emergency response situations, strengthen system redundancy, …

Sign Up for CivicReady to Receive Utility Work Notifications

… through text messages, emails, and voice calls.   Non-emergency alerts might include information about utility service impacts, street closures, water or gas service interruptions, or streetlight outages. Emergency alerts could involve specific hazards that may …

About Us/Contact Us

…   For other news, check out our news page: DPU News Page Water Line Map/Survey Click here to view the map that identifies the material of water service lines.  Click here to start the survey.  Click … Click each link for project details. Stay informed of non-emergency and emergency utility work alerts through text, …

City of Richmond Expands Boil Water Advisory to Some Customers on Southside

… City of Richmond Expands Boil Water Advisory to Some Customers on Southside Submitted by … Department of Health, has expanded the localized Boil Water Advisory immediately and until further notice. This … is being provided regular updates and is on site in the Emergency Operations Center (EOC). Resources More updates …

In Upcoming Weeks DPU Will Focus On Accounts With Estimated Reads

… focus was to reduce field operations to meet the needs of emergency and essential service requests only.  As we now … continuing on through fall 2022, DPU will focus on gas and water accounts that are currently being billed on estimated … our focus on accurate meter reading, we ask that gas and water meters be kept clear and free from obstructions or …

FloodplainManagement

… or stream. A floodplain helps spread out and slow down the water during rain events. It is an important part of our water system and effects water quality, wildlife habitat, … special flood hazard areas (SFHA) recognized by the Federal Emergency Management Agency (FEMA). To find out more about …

Emergency Preparedness Survey

… Emergency Preparedness Survey Submitted by Anonymous (not … participate in this 5-minute survey. The Richmond Office of Emergency Management is conducting a brief survey to assess … the Richmond City residents' preparedness in the case of an emergency.  We are asking you to provide information on your …

About Emergency Management

… About Emergency Management Contact Us Phone 804-646-2504 Email AskEmergencyMgmt@rva.gov City of Richmond Office Of Emergency Management 900 E. Broad St., Suite 1613 Richmond, … About Emergency Management …

State of Emergency declared

… State of Emergency declared …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.