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City of Richmond Launches Groundbreaking "Cool Kit" to Combat Urban Heat and Save Lives

… sustainable design." Addressing a Critical Public Health Emergency The Richmond Cool Kit comes at a critical time as … studies indicate that approximately 40% of heat-related emergency medical responses occur within 100 meters of … trees, reforestation, bioretention systems, mini-parks, and water features that provide both shade and …

What to expect as water services is restored

… What to expect as water services is restored Submitted by chelsea.taylor… on Thu, 01/09/2025 - 17:11 Now that the Boil Water Advisory has lifted, residents can resume drinking and using water as normal. See below for some guidance on what to do … Now that the Boil Water Advisory has lifted, residents can resume drinking and …

50th Anniversary of the Clean Water Act

… 50th Anniversary of the Clean Water Act Submitted by destiney.parte… on Tue, 10/18/2022 - … 09:26 In 1972, the United States Congress passed the Clean Water Act. At the time, only one-third of the waterways in the country were safe for fishing and swimming … In 1972, the United States Congress passed the Clean Water Act. At the time, only one-third of the waterways in …

The 2024 Consumer Confidence Report is now available

… - 10:24 The 2024 Consumer Confidence Report for drinking water quality is now available. It is a snapshot of the city’s drinking water quality over the past year. Included is information about your water, what it contains and how it compares with standards …

The 2025 Consumer Confidence Report is now available

… - 09:38 The 2025 Consumer Confidence Report for drinking water quality is now available. It is a snapshot of the city’s drinking water quality over the past year. Included is information about your water, what it contains and how it compares with standards …

DPU Hosts Essay Contest for RPS Students

… - 10:01 The week of September 25 – 29 marks Source Water Protection Week, a week to focus on the importance of … River is vital not only as the sole source of drinking water in the city, but also vital for recreational, quality … about two important environmental issues; protecting source water and the lack of access to clean drinking water that …

Permits

…   For other news, check out our news page: DPU News Page Water Line Map/Survey Click here to view the map that identifies the material of water service lines.  Click here to start the survey.  Click …   Development Services handles the installation of new gas, water, sanitary and storm sewer services that involve the …

Understanding High Utility Bills

… a security deposit to be included with the first bill. Water Leaks A water leak can be devastating to a customer’s bill. DPU can perform site inspections to see if the water leak is on the city side of the meter and adjust your … a security deposit to be included with the first bill. Water Leaks A water leak can be devastating to a customer’s …

City of Richmond DPU meets EPA deadline for Lead and Copper Rule Regulations

… (VDH), an inventory map that identifies the material of water service lines. This deadline is part of the U.S. … the material of the service lines that deliver drinking water to homes and businesses. The City has been building … to complete, requests information on the customer owned, water service line material. This vital information will aid …

Fix A Leak Week: Simple Steps to Save Water and Money

… Fix A Leak Week: Simple Steps to Save Water and Money Submitted by destiney.parte… on Thu, … deal—but over time, it can waste thousands of gallons of water and significantly increase your utility bill.   That’s … Matter   Household leaks can waste nearly 10,000 gallons of water each year—the amount of water needed to wash nearly …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.