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Billing

… Billing Pay My Bill DPU bills its customers monthly for all water, wastewater, stormwater and natural gas usage. We offer a variety … Billing …

Understanding High Utility Bills

… Understanding High Utility Bills Submitted by Latoya.Jeffers… on Fri, 01/20/2023 - … a security deposit to be included with the first bill. Water Leaks A water leak can be devastating to a customer’s bill. DPU can … a security deposit to be included with the first bill. Water Leaks A water leak can be devastating to a customer’s …

Utility Rates

… improvements. These rates are effective July 1, 2025. Water and Wastewater Rates: Single Family Residential Water and wastewater customers are billed monthly. The bill includes a monthly service charge …

DPU Encourages Eligible Customers with Delinquent Water Bills to Utilize LIHWAP To Avoid Disconnection

… DPU Encourages Eligible Customers with Delinquent Water Bills to Utilize LIHWAP To Avoid Disconnection Submitted by … campaign to urge customers who are delinquent on their water bills to bring their accounts into good standing by … campaign to urge customers who are delinquent on their water bills to bring their accounts into good standing by …

New Utility Rates In Effect July 1

… on May 13, 2019 go into effect with the first utility bills customers receive in July 2019.  Department of Public … effective and consistent delivery of quality natural gas, water, and stormwater utility services requires aggressive programs to … effective and consistent delivery of quality natural gas, water, and stormwater utility services requires aggressive …

DPUCares Customer Support Event June 10

… Today Need financial assistance for your City of Richmond water and gas bill? Don’t Delay. Join the Department of Public Utilities … questions about your bills and learn how to save on future water bills. All customers with delinquent balances are … Today Need financial assistance for your City of Richmond water and gas bill? Don’t Delay. Join the Department of …

City of Richmond Department of Public Utilities new utility rates are effective July 1, 2024

… on May 13, 2024 go into effect with the first utility bills customers receive in July 2024. Department of Public … “The effective and consistent delivery of quality gas and water services requires substantial programs to protect … Here is a breakdown of the utility rates for natural gas, water, wastewater and stormwater rates, as approved: NATURAL …

City of Richmond Department of Public Utilities new utility rates go into effect July 1, 2023

… on May 8, 2023 go into effect with the first utility bills customers receive in July 2023. Department of Public … “ The effective and consistent delivery of quality gas and water services requires substantial programs to protect … Here is a breakdown of the utility rates for natural gas, water, wastewater and stormwater rates, as approved: NATURAL …

Concerned about high water bills?

… Concerned about high water bills? Submitted by rhonda.johnson… on Fri, 02/02/2024 - 14:33 High Water Bill FAQs   Concerned about high water bills? We … High Water Bill FAQs   Concerned about high water bills? We understand … Concerned about high water bills? …

Utility Talk

… Page Utility Talk   If you are having trouble paying your water utility bill, you might be eligible to receive financial assistance. The MetroCare Water Assistance Program offers a discount to customers who …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.