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CombinedSewerSystem

… CombinedSewerSystem Contact Us Phone (804) 646-4646 Email dpucustserv@rva.gov Address:  900 E. Broad St.,                  Room 115                  Richmond, VA 23219 Phone:      (804) 646-4646               … here if you need plumber assistance. Combined Sewer System Richmond is one of more than 950 municipalities in the …

Department of Public Utilities celebrates 50 Years of the Safe Drinking Water Act

… in delivering safe water to their communities. The City of Richmond Department of Public Utilities has worked to invest … to protect public health. As we celebrate this milestone, DPU also celebrates our own successes in the water sector as … our water professionals who work around the clock to keep Richmond’s water safe, clean and reliable. We also invite …

UPDATE: City of Richmond Extends Delayed Opening to 12 p.m.

… UPDATE: City of Richmond Extends Delayed Opening to 12 p.m. Submitted by … 12/09/2025 - 07:10 Last updated at 11:45 a.m. on 12/9/25 Richmond, VA - Due to continued freezing and icy conditions, … the 9th. Virtual City services (like online payment, DPU's Call Center, and 311) are still available. For help …

Why Is My Natural Gas Bill So High?

… by Latasia.Carrin… on Wed, 02/04/2026 - 16:35 Many Richmond residents are seeing higher natural gas bills this …   How the Purchased Gas Cost Affects Your Bill   City of Richmond Department of Public Utilities charges customers … encouraged to seek help before bills become unmanageable. DPU offers information and assistance programs year-round to …

Understanding High Utility Bills

… opening the utility bill can be a shock. The City of Richmond Department of Public Utilities often receives … Leaks A water leak can be devastating to a customer’s bill. DPU can perform site inspections to see if the water leak is … a credit or you may owe more to make up the difference. DPU strives to limit estimating bills as much as possible. …

Proposed Streetlight Policy

… pursuant to Section 28-26 of the Code of the City of Richmond and other authority, and proposed to become … include City Ordinance Number 2022-375, or (B) the date the DPU Director signs the rule and regulation. Streetlight … Stormwater facility located at 1801 Commerce Road, Richmond, Virginia, to hear all persons who want to comment …

Mayor Jones Unveils City’s Sustainability Plan

… Plan The Sustainability Plan is part of Mayor Jones’ Green Richmond Initiative, created to support the city’s … – Save the Bay: The city’s Department of Public Utilities (DPU) Stormwater Division partnered with Richmond Public Schools to educate students about storm …

Sign Up for CivicReady to Receive Utility Work Notifications

… by destiney.parte… on Thu, 02/01/2024 - 15:32 The City of Richmond Department of Public Utilities is committed to … To receive non-emergency alerts, please check the "DPU Utility Work Notifications" box under "Notification … The City of Richmond Department of Public Utilities is committed to …

City announces closures in observance of Martin Luther King, Jr. Day

… Katie.Logan@rva.gov on Wed, 01/14/2026 - 17:16 The City of Richmond will be closed Monday, January 19, in observance of … on Tuesday and so on through Friday, January 23. The East Richmond Road Convenience Center (ERRCC) Landfill , located … closed Monday, January 19. Department of Public Utilities: DPU Call Center is closed Monday, January 19. For utility …

CSOProjects

… CSOProjects Contact Us Phone (804) 646-4646 Email dpucustserv@rva.gov Address:  900 E. Broad St.,                  Room 115                  Richmond, VA 23219 Phone:      (804) 646-4646               … flow during wet weather events to ultimately be conveyed to Richmond's Wastewater Treatment Plant.  Canoe Run Park …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.