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About Us/Contact Us

… here to view the map that identifies the material of water service lines.  Click here to start the survey.  Click here … clean and safe drinking water, among other utility services. Over the past year, DPU has taken progressive …

Mayor Stoney appoints April N. Bingham to head the Department of Public Utilities

… in February 2020 as DPU’s deputy director for the customer service division. She replaces Alfred Scott, who has served … effective partnerships and restructured the customer service division during the uncharted times and multiple … service manager for billing as well as meter and field services for a population of 120,000 water and sewer …

City of Richmond Welcomes Al Wiggins as DCAO for Operations

… height of the COVID-19 pandemic and stabilized essential services while leading more than 550 employees and managed a … residents, and quality assurance practices that validated service delivery and cut down on waste. His leadership and …

Richmond's Equity Agenda

… City’s contact tracing pilot program to provide integrated services to those who test positive for Covid-19; Create … 48 bike lane miles in total; Funded the city's first bus rapid transit line, the Pulse , and created the accompanying …

City of Richmond Announces New Leadership at Department of Public Utilities 

… engineer, and experienced local and state water services and systems leader Anthony “Scott” Morris selected … someone with a history of working in local and state water service roles, including a previous tenure with the City of …

Trash Collection

… comprised of 65,000 residences and small businesses are serviced. Collection Pick-up Schedule : Monday - Thursday, 6 … and Fines for Improper Usage Please Note: DPW does not service cans not issued by the Department. All cans need to …

Sign Up for CivicReady to Receive Utility Work Notifications

… alerts might include information about utility service impacts, street closures, water or gas service interruptions, or streetlight outages. Emergency … Our mission is to provide safe and reliable utility services. CivicReady empowers us to deliver timely and …

Vacuum leaf collection program ending this week

… on Mon, 03/04/2024 - 14:50 Posted March 4, 2024 ~All service requests in the system by March 8 will be processed … who still need vacuum leaf removal must request the service by 5 p.m. on Friday, March 8. No requests will be … United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk and …

Department of Parks Recreation and Community Facilities Announces Merger of Park Ranger and James River Park System Outdoor Education Programs

… Education Programs  Merger will allow for enhanced visitor services within the park system Richmond, VA – As visitors … will become a streamlined initiative, enhancing visitor services through youth and public programs throughout …

Vacuum Leaf Collection Program Ending March 14

… by paige.hairston… on Tue, 03/01/2022 - 09:43 ~ All service requests in the system by the March 14 deadline will … who still need vacuum leaf removal must request the service by 5 p.m. on Monday, March 14. No requests will be … United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk and …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.