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City Hall open to employees and public August 27

… return to their offices. As always, visit www.rva.gov/cityservices to learn about city services available to you. Call 3-1-1 or visit …

Update on the inclement weather shelter for individuals experiencing homelessness

… this fall. CCC already provides outreach, meals, and services to persons experiencing homelessness. Additionally, … site at Oliver Hill Way, which will operate 24/7.  Services provided at both sites include case management, two …

Richmond Fire Department Announces New Leadership Roles and Policies to Strengthen its Commitment to Accountability and Excellence 

… and ensuring excellence in delivering public safety services. These changes reflect a proactive investment in … the creation of a new role to support these efforts: A Fire Services Business Manager. This senior leadership-level …

Task Force to Reimagine Public Safety presents mayor with recommendations

… task force include: Community Engagement and Healing, Human Service Lens for calls for service, and Use of Force. Each of the subgroups met weekly … force, research, evaluations and/or legal review.    Human Services Lens Subgroup   The subgroup suggests that a new …

City of Richmond DPU to Reinstate Late Fees and Resume Collection Activity

… clean and safe drinking water, among other utility services during this time. On June 30, Virginia's COVID-19 … remains committed to providing safe and reliable utility service while creating exceptional value. If you have fallen …

In Upcoming Weeks DPU Will Focus On Accounts With Estimated Reads

… operations to meet the needs of emergency and essential service requests only.  As we now move beyond the pandemic … for your utility account, please reach out to DPU Customer Service at 646-4646. Meter reads are collected … can continue its focus on providing exceptional customer service.   Business Unit Public Utilities … At the onset of …

About Public Works

… of Public Works is organized around the following primary service units: Engineering & Technical Services Operations Management Administrative and Support … second in the state of Virginia to obtain this status.  The self-assessment and accreditation process brings awareness …

City of Richmond to Remain Closed on Thursday

… and courts will be closed on Thursday, Feb. 20. Some City services will be available virtually. The City is also … sources of information such as the National Weather Service.   Inclement Weather Shelters   To protect and …

MyCheckFree Retirement Announcement

… regarding the retirement of MyCheckFree, a bill payment service DPU’s billing partner Kubra utilizes. Current customers are able to utilize this service until it is retired March 13, 2024. DPU is actively pursuing a similar service and anticipating that to be in place by March 13, …

Buses Running on Compressed Natural Gas

… fueled vehicles for both its paratransit and fixed route services. In early July 2013, GRTC received its first … GRTC already has 15 CNG paratransit vans that have been in service since November 2012, and has 15 additional vans on …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.