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Back On Track

… Track with DPU Behind on your City of Richmond gas or water bill? The Department of Public Utilities (DPU) is offering a … address past-due balances and move forward with manageable payment options. Take action now! Back on Track is a … Check eligibility and enroll online: richmond.promise-pay.com For questions or additional assistance, call DPU …

Department of Finance completes sending real estate tax bills to mortgage lenders

… Department of Finance completes sending real estate tax bills to mortgage lenders Submitted by Ross.Catrow@rva.gov … on Fri, 05/23/2025 - 15:00 May 23, 2025 Impacted taxpayers can call the lender to verify payment in 10-14 days Richmond, VA — Today, the City of …

Real Estate

… Estate Taxes are levied and collected for each year in two billings on all real estate located in the City not exempt … of Real Estate’s Exemption for Disabled Veterans Program   Pay Real Estate Taxes Online  Click to here to pay Real Estate Taxes online   Real Estate Tax Forms  Tax …

The Department of Public Utilities urges customers to enroll into MyHQ – a new electronic billing platform

… urges customers to enroll into MyHQ – a new electronic billing platform Submitted by rhonda.johnson… on Tue, … 13. Over 5,600 customers have enrolled in MyHQ to date. All utility customers are encouraged to take advantage of this free, easy and paperless electronic billing and payment option to ensure safer delivery of utility bills and …

City’s Annual Leaf Collection Program Kicks Off October 1

… Road Maury Landfill, 2900 Maury Street Residents can pay for vacuum service in person at the DPW main office on … online of through 3-1-1 the fee can be placed on the utility bill. On October 1, residents can call 3-1-1 or 646-LEAF for … Road Maury Landfill, 2900 Maury Street Residents can pay for vacuum service in person at the DPW main office on …

Personal property tax bills available, City providing additional relief

… Personal property tax bills available, City providing additional relief Submitted … on Monday, May 23 requesting the due date for the payment of Personal Property Tax be extended to August 5, … on Tuesday, May 31 at 2:00 PM to vote on the legislation. PAY YOUR PERSONAL PROPERTY TAXES ONLINE OR BY MAIL Personal …

Jobs and New Revenue are Back on the Table for Richmond

… Richmond by infusing a $562 million project and 1,300 good-paying jobs into Richmond’s economy. The project will not utilize any taxpayer money and is projected to generate $30 million in new … racing, and gaming to the City of Richmond,” said Bill Carstanjen, CEO of Churchill Downs Incorporated. “We …

City Vacuum Leaf Collection Program Ending March 13, 2023

… or by calling 3-1-1. Residents have the option of paying the $30 vacuum leaf collection fee by adding it to their utility bill using the RVA 311 system (online or by calling 3-1-1) … or by calling 3-1-1. Residents have the option of paying the $30 vacuum leaf collection fee by adding it to …

City Hall closed at 2:00 p.m. on Jan. 10

… patience as we work to resolve this. Residents can still pay City bills at the EDI building at 701 North 25th Street, or South … Road. As a reminder, a grace period has been extended for bill due dates.   … patience as we work to resolve this. Residents can still pay City bills at the EDI building at 701 North 25th Street, …

City of Richmond Department of Public Utilities Successfully Launches New Customer and Field Service Systems

… replacing outdated legacy systems that have supported utility operations for decades. The transition marks a major … launch, DPU also implemented a new  Customer Service and Billing Regulation that aligns with the department’s … DPU manages customer accounts and preserves DPU’s existing payment arrangement structure, allowing eligible customers …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.