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Make sure your pipes are ready for the winter!

… Wed, 01/21/2026 - 16:35 When temperatures drop below 32°F, water inside your pipes can freeze and lead to significant … the frozen area, call a licensed plumber immediately. When water freezes, it expands. This pressure can burst pipes, … leading to flooding, water damage and temporary loss of service. Outdoor pipes, unheated basements, crawl spaces and …

City Marks Historic Milestone Today - First Water Returns to Byrd Park Reservoir West Basin After Major Rehabilitation Milestone

… City Marks Historic Milestone Today - First Water Returns to Byrd Park Reservoir West Basin After Major … of Richmond marked a historic milestone today as the first water began flowing back into the west basin of the Byrd … end of their useful life. The west tank was taken out of service in August 2023 to begin construction. City leaders …

City Marks Historic Milestone Today - First Water Returns to Byrd Park Reservoir West Basin After Major Rehabilitation Milestone

… City Marks Historic Milestone Today - First Water Returns to Byrd Park Reservoir West Basin After Major … of Richmond marked a historic milestone today as the first water began flowing back into the west basin of the Byrd … end of their useful life. The west tank was taken out of service in August 2023 to begin construction. City leaders …

Mayor Avula Advances Public Safety, Recovery, and Housing Stability

… of two targeted programs under the Department of Justice Services (DJS). Safer Communities investments include: … of Richmond has been awarded $619,950 through Operation STOP!, a Virginia Opioid Abatement Authority grant designed … Richmond deserves the chance to thrive. Through operation STOP! and our regional partnerships, we're not only …

City of Richmond Department of Public Utilities hosting senior weatherization kit giveaway event

… such as weather stripping, plastic window covering, draft stopping outlet covers and an energy saving lightbulb. These … Thursday, October 31 10:00 am – 2:00 pm Southside Community Service Center 4100 Hull Street   MEDIA ADVISORY October 24, … such as weather stripping, plastic window covering, draft stopping outlet covers and an energy saving lightbulb. These …

Natural Gas Safety

…   For other news, check out our news page: DPU News Page Water Line Map/Survey Click here to view the map that identifies the material of water service lines.  Click here to start the survey.  Click here …

Don’t Delay Pay Today

… administered through the Virginia Department of Social Services in partnership with Promise. The federally-funded Low Income Household Water Assistance Program (LIHWAP) is available to eligible customers who are behind on their water bill. Households eligible for LIHWAP assistance must …

DPUCares Customer Support Event June 10

… Today Need financial assistance for your City of Richmond water and gas bill? Don’t Delay. Join the Department of … questions about your bills and learn how to save on future water bills. All customers with delinquent balances are … administered through the Virginia Department of Social Services in partnership with Promise. The federally-funded …

Water in Richmond: From Response to Resilience

… Water in Richmond: From Response to Resilience   Contact Us … 804-646-7970 Fax: 804-646-7987 Email: RVAMayor@rva.gov Water in Richmond: From Response to Resilience Last updated … experienced a power failure that resulted in loss of water service for residents across the region. A Boil Water …

MBL Selects Small Business Water Recovery Grant Recipients

… MBL Selects Small Business Water Recovery Grant Recipients Submitted by … financial support to businesses impacted by the January water outage. The program is a public-private partnership … will receive a $2,500 or $5,000 grant. Restaurants/ food service businesses represent the majority of awardees at …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.