The City of Richmond’s Department of Finance is in the process of finalizing the remaining one-time real estate tax rebate checks. The rebate, approved by City Council in 2024, aims to provide financial relief amid rising property values and housing costs. At this time, approximately 36,057 residents have yet to receive their rebate checks, and 8,205 residents have received rebate checks but have not deposited them.

As part of the City’s continued commitment to transparency and fiscal responsibility, we are implementing a revised distribution timeline to ensure accurate processing and timely delivery to our homeowners.

Updated Timeline:

• Verification and Processing Period: Currently being completed
• Check Printing and Mailing Begins: June 17, 2025
• Estimated Delivery Window: Beginning June 30, 2025

Residents that have recently deposited an incorrect check that listed “Hartshorn Community Council” and have received a return fee from their bank can submit a request for reimbursement via RVA311 by calling 311 for assistance or submitting a ticket online at rva311.com.

Once on the website, please follow the below instructions:

1. Click “Create New Request”
2. Click “Real Estate Taxes”
3. Click “Continue” through the pop up window
4. Fill out the requested information including uploading a photo of the return check fee from your bank.