La Ciudad de Richmond, la Autoridad de Desarrollo Económico y los Pieles Rojas (Redskins) de Washington se han puesto de acuerdo para eliminar la contribución que la ciudad debe dar al equipo, correspondiente a los años 2019 y 2020
Anonymous
La Ciudad de Richmond y el equipo de fútbol americano Pieles Rojas (en inglés, Redskins) de Washington D.C. se complacen en informar que se ha hecho una modificación significativa al acuerdo actual sobre el campamento de entrenamiento del equipo, el cual elimina el requisito de que la Autoridad de Desarrollo Económico (EDA, por sus iniciales en inglés) de la ciudad deba pagar una contribución en efectivo para cubrir algunos gastos de funcionamiento del equipo. 
Esta modificación cubre tanto el año 2019, durante el cual la EDA tenía la obligación contractual de pagarle al equipo $161 767.85, así como el año 2020, el año final de este pacto hecho por ocho años.
Esta modificación al contrato había estado en discusión por varios meses, pero llega en un momento en el cual la ciudad está enfocando sus recursos en ayudar a que los residentes y los negocios locales puedan enfrentar la pandemia de COVID-19. El dinero ahorrado como resultado de esta alianza ayudará a la EDA para que pueda financiar el programa de préstamos para pequeños negocios que la agencia y la administración anunciaron hoy. 
La decisión, tomada de mutuo acuerdo entre la ciudad, la EDA y los Pieles Rojas, se basa en su relación de largos años y está enfocada en las necesidades y metas establecidas de desarrollo económico de la comunidad. 
“Nos complace haber podido negociar este alivio para la ciudad”, dijo el alcalde Stoney. “Valoramos las inversiones y contribuciones que ha hecho el equipo a nuestra comunidad y buscamos seguir trabajando juntos este año, además de que seguimos explorando nuevas maneras de hacer crecer nuestra alianza”, añadió. 
  
Bajo el acuerdo original de 2013, la EDA acordó hacer una contribución anual a los Pieles Rojas, en efectivo y en especie, para ayudar a solventar algunos de los gastos en aumento requeridos por la reubicación del campamento de entrenamiento del equipo. A su vez, los Pieles Rojas colaboraron con la ciudad, con Bon Secours y con otras organizaciones comunitarias para brindar una experiencia única a sus aficionados, facilitar el crecimiento y estimular el desarrollo de la comunidad en esta parte de la ciudad. 
La alianza con el equipo ha conducido a iniciativas generosas de caridad por parte del equipo, las cuales han resultado en la construcción de nuevos parques infantiles, instalaciones de fútbol americano en las escuelas secundarias, el establecimiento de programas educativos de alto impacto en las escuelas primarias y secundarias de la ciudad y en donaciones de equipo deportivo. 
El campamento de entrenamiento del 2020 es el último que está cubierto bajo el contrato original de ocho años. Como parte de dicho contrato original, el equipo tiene la opción de extender el acuerdo, pero no obliga a que la EDA siga brindando una contribución en efectivo.
Departamentos de servicios sociales de la ciudad de Richmond: preguntas frecuentes
Anonymous

1. ¿Cómo puedo solicitar beneficios?

Por Internet: https://www.commonhelp.virginia.gov
Por teléfono: 1-855-635-4370
Por fax: 804-646-7018
Por escrito: Buzón en Marshall Plaza (900 E. Marshall Street)
                   Buzón en Southside Plaza (4100 Hull Street)

2. ¿Cómo puedo saber el estado actual de mi solicitud de beneficios (SNAP, TANF, y MEDICAID)?

Por teléfono: 1-855-635-4370
Por Internet: https://www.commonhelp.virginia.gov

3. ¿Cómo obtengo una tarjeta electrónica (EBT) de reemplazo si la perdí, la dañé o me la robaron?

Por teléfono: 1-866-281-2448 
(Línea gratuita de servicio al cliente, atención las 24 horas)

4. ¿Cómo puedo enviar la documentación solicitada para mi caso (únicamente para verificaciones requeridas, renovaciones pendientes, reportes interinos de SNAP y formularios de cambio)?

Por correo electrónico: dss-docs@richmondgov.com

5. ¿Cómo puedo reportar abuso o negligencia infantil o a adultos mayores? 

Por teléfono (abuso o negligencia infantil): 804-646-0438
(Fuera del horario de oficina: 1-800-552-7096)
Por teléfono (abuso o negl. de adultos mayores): 804-646-7405

-->(Fuera del horario de oficina: 1-888-832-3858)
6. ¿Cómo sé quién es mi trabajador social?

Por teléfono: 311 o 804-646-7000

7. ¿Dónde puedo encontrar ayudas adicionales durante la pandemia de COVID19?

 Distribución de comidas: https://www.rvaschools.net/Page/7351
 Envíe mensaje de texto "COMIDA" al 877-877
 Subsidio para cuidado de niños: https://www.dss.virginia.gov/cc/index.html

April 3 COVID-19 Public Briefing
Anonymous

City of Richmond COVID-19 Public Briefing
Friday, April 3, 2020

The website is a source of help for those who need it and way to help for those who want to.
Tell your story, add a resource, or just explore your relief options at www.rva.gov/mayors-office/rva-strong. You can also sign up for the public briefing to be sent to your email!

The City of Richmond thanks small businesses, offers resources for paying employees

Richmond Economic Development Authority proposes a small business disaster loan program. 
The maximum $20,000 loans will go toward keeping employees on payroll, allowing businesses to stay open and continue to employ people. 

Robins Foundation starts Family Crisis Fund for families who have lost income due to COVID-19

The City of Richmond matched the foundation’s generosity, funding $500,000 of relief checks for eligible Richmond families. 
To learn more about this opportunity, visit RVA Strong here and fill out the interest form. 

Mayor provides weekly update 

Click here to watch the Mayor’s update on YouTube. 
Parks and Rec leads the way in social distancing

The administration this week took several measures to ensure that parks users abide by social distancing guidelines.

Restricted activities:
·      Playing sports on courts in parks and public schools, like basketball, pickleball, and tennis;
·      Using playgrounds in parks and public schools;
·      Sunbathing in the James River Park System;
·      Swimming in the James River; and 
·      Generally gathering in groups along the James.
 
Parks staff have started taking down basketball hoops and tennis nets to make sure people aren’t grouping to play those sports. This is a public safety measure. 

Richmond residents are still encouraged to exercise outside. This is listed as an essential activity under the Governor’s order, and responsibly using the city parks is a great option for recreation. 

City of Richmond to make $500,000 investment in Robins Foundation Family Crisis Fund
Anonymous

Mayor Stoney announced today that the City of Richmond will provide a $500,000 match to the Robins Foundation Family Crisis Fund. The money will fund relief payments to families in the City of Richmond. 
The Robins Foundation announced the launch of the fund, intended to aid families with children in the Greater Richmond Region that have lost income due to the COVID-19 pandemic, earlier today, Friday, April 3.   
Under the Robins initiative, which includes an investment from the foundation of $500,000, eligible families will receive a one-time payment of $500. The city’s Office of Community Wealth Building will facilitate disbursement of city funds to interested and eligible families, working with Enrichmond as the nonprofit partner coordinating with Robins.
Households who have lost income due to COVID-19 may qualify. This could include losing wages due to reduction of hours or layoffs, losing wages while caring for children out of school, or incurring additional cost for childcare due to school closures.
Interested parties may contribute to the fund so that more families in the region, including the city, can receive support. Those interested in learning more or contributing to the fund are encouraged to visit www.robinsfdn.org.
“We are grateful to our community partners like the Robins Foundation who continue to step up to do the right thing and help those in a time of need,” said Mayor Stoney. “This is a challenging time for all, but efforts like this represent Richmond at its best.”
For information on how to qualify for assistance, please call the Office of Community Wealth Building: 804-646-6464 or fill out an intake form that will be available on this page of RVAStrong.

City of Richmond, Economic Development Authority (EDA) and Washington Redskins agree to eliminate local cash contribution to team for 2019 and 2020
Anonymous

The City of Richmond and the Washington Redskins are pleased to announce a significant modification to the current Redskins Training Camp agreement that eliminates the requirement of the city’s Economic Development Authority to pay a local cash contribution to cover some team expenses.

The modification applies to both 2019, for which the EDA had a contractual obligation to pay $161,767.85 due to the team, and for 2020, the final year of the original eight-year pact.

This contract modification has been under discussion among the parties for many months but comes at a time when the city is focusing its resources on helping local businesses and residents respond to the COVID-19 pandemic. Funds saved as a result of this partnership will help the EDA fund the small business loan program the city and EDA announced today.

The mutually agreed upon decision between the city, EDA and the Redskins is based on their longstanding partnership, with a focus on the community's local economic development needs and established goals. 

“We’re pleased we were able to negotiate this relief for the city,” said Mayor Stoney. “We value the investments and contributions the team has made in our community and look forward to continuing our work together this year and further exploring ways to grow our partnership.”
  
Under the original agreement signed in 2013, the City of Richmond Economic Development Authority agreed to make an annual contribution to the Redskins in the form of in-kind services and cash to help defray some of the incremental expense of relocating the team’s training camp. The Redskins collaborated with the city, Bon Secours and other community stakeholders to deliver a unique fan experience, facilitate growth and encourage development in the area.

The partnership has led to generous charitable initiatives by the team that have resulted in the construction of new playgrounds and high school football facilities, the implementation of high-impact educational programs in elementary and high schools and donations of sports equipment.

The 2020 training camp is the last under the original eight-year contract. As part of the original deal, the team has the option to extend the agreement, but it does not obligate the city’s EDA to provide a cash contribution.

Richmond Economic Development Authority creates no-interest disaster loan program for small businesses
Anonymous

The Richmond Economic Development Authority today created the Richmond Small Business Disaster Loan Program (COVID-19), which will offer interest-free emergency loans of up to $20,000 to small businesses within city limits.

The program is intended to provide relief to small businesses who have been affected by the COVID-19 pandemic. Monies will go toward paying employee wages, empowering local, small businesses to continue operating and keep employees on their payroll. 

“Small businesses have made Richmond the thriving culture capital we love,” said Mayor Stoney. “They’ve been understanding, patient and selfless in adapting to the recent social distancing guidance, no matter the economic consequences for them. This loan program is one way we can help provide some relief and support in this tough time.”

The maximum loan amount for the program is six months of current employee wages or $20,000, whichever is less. Loan payments will be disbursed over six months.

Repayment of the loans will be deferred for six months, followed by 48 months of no-interest payments.

Small businesses interested in applying should fill out the application and provide the required documentation via email. The application will be available starting Monday, April 6.  

Funding is limited. Applications will be considered in the order they are submitted.

FAQ’s Regarding COR Staff Response to COVID-19
Anonymous

From the Office of Emergency Management

Question:
1.     How are front-line employees to respond if a citizen or employee reports that they have come in contact with someone who has been exposed to a COVID-19 positive person?
Answer:
If an employee reports that he/she has been in close contact with a COVID-19 positive person, he/she should self-isolate for 14 days. If, during that time the employee develops a fever and symptoms, such as a cough or difficulty breathing, the employee should call his/her healthcare provider for medical advice. 
Question:
2.   What is the difference between essential (Alpha) and non-essential (Beta) personnel?
Answer:
During the event of a City closure, essential (Alpha) personnel must continue to report to work; whereas, non-essential (Beta) personnel are encouraged to self-isolate and remain home. Some Alpha employees may be allowed to telework from their homes. If you are unsure of your classification, contact your supervisor immediately.
Question:
3.   What Rapids code should I use in the event of a City closure?
Answer:
COVID-19-Closure is a leave type that will be used if there is a City closure and an employee is otherwise unable to perform work duties (non-essential/Beta employees).  An employee meeting this criteria should use the leave type COVID-19-Closure. 
This leave type does not utilize the vacation or sick leave balance of an employee. 
This leave type does not apply to employees who work remotely or have otherwise been designated as essential (Alpha) personnel.
Question:
4.   I am scheduled to attend a business trip. Should I still go?
Answer:
No, a moratorium has been placed on all City-related travel. Please work to recoup any costs related to near-future travel arrangements and record the expenses for potential reimbursement later. Additionally, the City echoes the advice of the CDC and encourages the postponement of personal travel at this time.
Question: UPDATED.
5.   What if I have symptoms related to COVID-19 or need to care for an immediate family member who has symptoms related to COVID-19?
Answer:
In accordance with a new law signed by President Trump on March 18th, the Families First Coronavirus Response Act, effective April 1, 2020, employees must be allowed 80 hours of leave for COVID-19-related illnesses, self-quarantine, if caring for a relative who is in quarantine or isolation or who has symptoms, and having to care for a son or daughter whose child care/school is closed. COVID-Sick Leave after April 1, 2020, under the Families First Coronavirus Response Act, will not be charged to the employee’s sick or vacation leave balances.
Question
6.    What if my child or immediate family member is sick with COVID-19?  Should I use the new COVID-19 Sick Leave type?
Answer: UPDATE
Yes, In accordance with a new law signed by President Trump on March 18th, the Families First Coronavirus Response Act, effective April 1, 2020, employees must be allowed 80 hours of leave for COVID-19-related illnesses, self-quarantine, if caring for a relative who is in quarantine or isolation or who has symptoms, or having to care for a son or daughter whose child care/school is closed. COVID-Sick Leave after April 1, 2020, under the Families First Coronavirus Response Act, will not be charged to the employee’s sick or vacation leave balances.
Question: UPDATE
7.     How many hours can I use for COVID-19-Sick? 
               
Answer:
In accordance with a new law signed by President Trump on March 18th, the Families First Coronavirus Response Act, effective April 1, 2020, employees must be allowed 80 hours of leave for COVID-19-related illnesses, self-quarantine, if caring for a relative who is in quarantine or isolation or who has symptoms, or having to care for a son or daughter whose child care/school is closed. COVID-Sick Leave after April 1, 2020, under the Families First Coronavirus Response Act, will not be charged to the employee’s sick or vacation leave balances.
Question: UPDATE
8.     Can someone work from home if they have to stay home due to not having  
  childcare?  Is that something that will be addressed within each department?
Answer: UPDATE
Essential (Alpha) employees with the ability to work from home will be encouraged to do so. However, some City functions or processes may not allow for full-time teleworking. Please work with your supervisor to establish, on a case-by-case basis, how we can ensure a continuity of government services. This may involve flexing schedules or seeking assistance with childcare, please see question #20 for childcare assistance.  Individuals who must be out related to COVID-19 (COVID-19 illness/quarantine or lack of childcare) may use COVID-19 Sick Leave. 
In accordance with a new law signed by President Trump on March 18th, the Families First Coronavirus Response Act, effective April 1, 2020, employees must be allowed 80 hours of leave for COVID-19-related illnesses, self-quarantine, if caring for a relative who is in quarantine or isolation or who has symptoms, or having to care for a son or daughter whose child care/school is closed. COVID-Sick Leave after April 1, 2020, under the Families First Coronavirus Response Act, will not be charged to the employee’s sick or vacation leave balances.
Question
9. What if someone is self-quarantining if they believe or know they have been
     exposed to COVID-19? 
Answer:
If an employee reports that he/she has been in close contact with a COVID-19 positive person, he/she should self-isolate for 14 days.  If, during that time the employee develops fever and other symptoms, such as a cough or difficulty breathing, the employee should call their healthcare provider for medical advice.
Question:
10. What if someone has traveled out of the country or out of the state to an area 
    with a high incidence of positive cases of COVID-19?  What does the City of
    Richmond want them to do?
Answer:
Based on CDC/VDH guidance, that individual should self-isolate for 14 days.
Question:
11. How will I keep updated on city openings and closures for employees?
Answer:
The City protocol for announcing closures uses a citywide email to all staff, a citywide voicemail to all staff, notifications on the City’s Twitter account (@CityRichmondVA) and Facebook (City of Richmond, VA Government), and a blog post on the homepage of the City’s website. If you have a City desk phone, you can call 646-1500, enter the last 4 digits of your City phone number, and then enter your PIN # to receive City voicemail messages from the Office of the Press Secretary on closures and openings.
Externally, the public is made aware of city closures through a press release and media outreach.
Question:
12. What are the most reliable sources of COVID-19 information?
  
Answer:
For those who have internet access, the best sources of up-to-date information are the Virginia Department of Health website:  www.vdh.virginia.gov/coronavirus and the
Centers for Disease Control & Prevention website:
You can also call 877-ASK-VDH3 (877-275-8343) for additional information. 
Visit the city webpage,www.richmondgov.com/covid19, to learn about the City’s response to the coronavirus.
FAQ’s Extended
Question:
13. What is the City’s healthcare provider doing during this event?
Answer:
Through May 31, 2020, Cigna will waive customers’ out-of-pocket costs for COVID-19 testing-related visits with in-network providers, whether a doctor’s office, urgent care clinic, emergency room, or by virtual care options such as talking with a doctor/clinician  24/7 by phone, tablet, or computer.
Through May 31, 2020, Cigna will make it easier for customers with immunosuppression, chronic conditions, or who are experiencing transportation challenges to be treated virtually in-network.
Cigna will ensure delivery of your medications.  There is no need to order refills earlier than usual or to stock up. Cigna is available at any time to answer your calls, provide support, and assist your providers. If you have general questions about your benefits and coverage, call 1-855-287-8400.     
Question:
14. Can employees with symptoms of COVID-19 be excluded from the workplace?
Answer:
Yes.  Employees should not report to work with COVID-19-like symptoms (per CDC or VDH symptoms for COVID-19) or if they have been quarantined. Some employees will develop symptoms of the COVID-19 virus while at work. These individuals must notify their supervisor, immediately leave the workplace, and should not return to work after the onset of symptoms until the time period recommended by the CDC. If the employee is too ill to drive themselves home, the supervisor shall arrange for alternate transportation to their home or to medical services, if required.
Question:
15. Can I telecommute?
Answer:
Department Directors/Appointing Authorities will use their discretion to identify positions where teleworking/telecommuting is possible and are encouraged to consider creative telework options for essential employees. The Department of Information Technology is coordinating with departments to identify available resources and establish centralized systems.
Question:
16. How will previously-scheduled vacations and planned absences be handled?
 Answer:
During a declared public health emergency, vacation leaves and planned absences (e.g., training or conferences) for many City employees will be canceled until further notice.  The priority for the City will be to ensure continued delivery of essential services, and reduced manpower may hamper those efforts.
Question:
17. What if I believe I have COVID-19 due to an occupational exposure?
Answer:
If an employee believes that he/she has COVID-19 as a result of occupational exposure while performing duties on City business during a public health emergency, the employee should follow the normal procedures to complete a Worker's Compensation claim form. Claims will be investigated and adjudicated in accordance with requirements of the Virginia Worker’s Compensation Commission.
Question:
18. If I am currently a non-essential employee (Beta), can I be designated as an essential (Alpha).
Answer:
Yes. As the City continues to ensure continuity of services, non-essential (Beta) employees may be designated as essential (Alpha) employees for the remainder of the event. This designation will be sent from the department Director to the employee and the designation will be limited to those processes needed during the event. Schedules may change to reflect only the time needed to complete the essential task.
Question:
19. Administrative Regulation 1.5 –Emergencies and Closings, states: “Employees may also be granted additional time or compensation, on an hour-for-hour basis, for all hours worked during the emergency.”
Will I receive additional compensation for working during the City closing?
Answer:
Yes. The Administration is proud of the public servants who ensure the continuity of City services for Richmond residents and community’s. At the conclusion of the event additional compensation will be made available to all essential non-exempt personnel.
Question: UPDATE
20. What options exist for childcare for essential personnel?
If you are an alpha employee who cannot work from home, then you are encouraged to seek emergency childcare for essential personnel.
Two options exist for children ages 5-14:
-       In partnership with the City Of Richmond, the YMCA of Greater Richmond is operating five emergency childcare sites across the region for children of essential personnel. Program hours are 6am-6pm, and the program costs $15 per child per day; $10 for each additional child. Children must bring lunch and a morning snack; afternoon snack will be provided. More information and registration is available here: https://www.ymcarichmond.org/camp-hope/
-       Starting April 6, the City of Richmond Department of Parks, Recreation and Community Facilities and Richmond Public Schools will be opening emergency childcare sites for children of essential local government personnel. Program hours will be 7am-6pm, and the program will be free of cost. Breakfast and lunch will be provided. Please contact RVASPECIALEVENTS@richmondgov.com for registration information.
For children younger than five:
-       YWCA Richmond has reopened its downtown preschool to offer emergency childcare for children 18 months to five years old. Program hours are 7am-6pm, and the program costs $250 per child per week. Breakfast, lunch, snacks, and diapers/pull-ups are provided. There is a sliding scale fee as well as full scholarships available for families who qualify. Please apply through sprout@ywcarichmond.org
-       Child Care Aware of Virginia is maintaining an up-to-date database of all infant and toddler centers that are open across the state during the COVID-19 crisis. You may search for care options online ( https://vachildcare.com/find-quality-childcare/ ), call 866-543-7852, or email KasharaL@va.childcareaware.org for individualized assistance.
Las oficinas de la Ciudad de Richmond seguirán cerradas al público en el período del 1o hasta el 12 de abril – se seguirán prestando los servicios esenciales
Anonymous

Las oficinas de la Ciudad de Richmond seguirán cerradas al público durante el período que va desde el miércoles 1º de abril hasta el domingo 12 de abril.  

La continuación de este cierre tiene el propósito de proteger la salud y seguridad de los residentes, empleados y del público en general, como respuesta a la pandemia causada por el COVID-19.

El personal esencial seguirá trabajando y los servicios esenciales seguirán funcionando. Puede leer la lista de esos servicios aquí.

Si desea obtener actualizaciones acerca de la respuesta que ha dado la administración de la ciudad al COVID-19, haga clic aquí, en la página que la ciudad ha dedicado a este tema.

Declaración del alcalde Levar M. Stoney en relación a la orden dada por el gobernador Northam de permanecer en casa
Anonymous

“La Ciudad de Richmond apoya completamente la orden del gobernador de permanecer en sus casas.

“De acuerdo a la orden del gobernador, la ciudad está limitando el acceso a ciertas instalaciones al aire libre. Las áreas infantiles de recreación y as canchas que están ubicadas tanto en las escuelas públicas como en los parques públicos de Richmond serán cerradas. Se prohíben todas las actividades y deportes de equipo. 

“También se restringen las actividades en el río James: no se permitirá bañarse en el río, nadar, tomar el sol o reunirse en grupos, aunque las personas aún pueden hacer ejercicio en la zona, tal como caminar, correr, trotar o montar en bicicleta. Estas nuevas restricciones entran en efecto a partir de hoy, lunes 30 de marzo a las 5 p.m. 

“Cuando se encuentre en espacios abiertos, mantenga sus actividades únicamente con las personas que viven con usted. Permanezca en todo momento a un mínimo de 6 pies (aprox. 2 metros) de distancia de aquellas personas que no viven con usted. La policía de Richmond hará cumplir estas instrucciones y continuará imponiendo estas medidas de distanciamiento social. 

“Sobreviviremos a esta crisis, pero por el bien de nuestros vecinos, especialmente de aquellos más vulnerables entre nosotros, les ruego a los richmondeses que tomen esta orden en serio. Estaremos más seguros y a salvo en casa”. 

Si desea ver el texto completo de la orden del gobernador, haga clic aquí.

Preguntas frecuentes recibidas por el Departamento de Servicios Sociales durante el cierre por COVID-19
Anonymous
  • ¿Cómo puedo solicitar beneficios? 
    • Llame al: 1 (855) 635-4370
    • Por internet: https://www.commonhelp.virginia.gov/spanish
    • Envíe su solicitud por fax al: (804) 646-7018
    • Buzón del DSS en Marshall Plaza (900 E. Marshall Street)
    • Buzón del DSS en Southside Plaza (4100 Hull Street)
  • ¿Cómo puedo averiguar el estatus de mi solicitud de beneficios (SNAP/estampillas, TANF, y MEDICAID)?
  • ¿Cómo puedo obtener una tarjeta EBT (de estampillas) de reemplazo si mi tarjeta se pierde, se daña, o es robada? 
    • Llame al 1 (866) 281-2448
    • (Línea de asistencia gratuita, abierta 24 horas al día)
  • ¿Cómo puedo denunciar el maltrato o descuido de un menor de edad o un anciano? 
    • Llame para denunciar maltrato infantil: (804) 646-0438
    • (Antes o después del horario de oficina: 1 (800) 552-7096)
    • Llame para denunciar el maltrato de ancianos: (804) 646-7405
    • (Antes o después del horario de oficina: 1 (888) 832-3858)
  • ¿Quién es mi trabajador social?
    • Llame al 311 o al (804) 646-721
  • ¿Dónde puedo encontrar recursos adicionales durante la pandemia del COVID-19?
  • ¿Se repartirán beneficios SNAP (estampillas) de emergencia o SNAP para desastres (D -SNAP)? 
    • Sí. Virginia repartió asignaciones de emergencia a los hogares el 25 de marzo y las volverá a repartir el 16 de abril. Los beneficios de emergencia extenderán la asignación actual de su hogar hasta la asignación máxima permitida para una familia de ese tamaño.   
  • ¿Habrá un aumento a los beneficios SNAP (estampillas) para los que actualmente reciben beneficios SNAP durante la emergencia pública del COVID-19?
    • Sí. Virginia repartió asignaciones de emergencia a los hogares el 25 de marzo y las volverá a repartir el 16 de abril. Los beneficios de emergencia extenderán la asignación actual de su hogar hasta la asignación máxima permitida para una familia de ese tamaño.   
  • ¿Por qué no recibí la asignación de emergencia?
    • La asignación de emergencia se calculó según la asignación máxima para el tamaño de la familia, menos la cantidad que se repartió para marzo del 2020. Si ya recibió la asignación máxima, no sería elegible para recibir la asignación de emergencia. 
  • ¿Se repartirá la asignación normal de SNAP (estampillas) del mes de abril, 2020? 
    • Sí. La asignación normal se repartirá según el calendario normal de fechas escalonadas que ocurre los días 1o, 4 y 7 de cada mes. 
  • ¿Califico para recibir beneficios de SNAP (estampillas)?
    • Puede hacer una evaluación preliminar por internet entrando a https://www.commonhelp.virginia.gov/spanish. Desplácese hacia abajo hasta la mitad de la página y haga clic en “¿Soy elegible?” Recuerde que esta es una evaluación preliminar; tendrá que solicitar SNAP para recibir una decisión final.
  • ¿Ha cambiado el proceso de solicitar SNAP (estampillas)? 
    • No hay cambios a las políticas del proceso de solicitar SNAP. Los hogares deben presentar una solicitud de beneficios de SNAP al Departamento de Servicios Sociales de la localidad donde residen. 
  • ¿Cómo puedo obtener seguro de salud? 
  • Me preocupa que se me puedan acabar los medicamentos recetados. ¿Qué puedo hacer para prepararme? 
    • Medicaid está permitiendo que sus miembros pidan un suministro de medicamentos para 90 días para varias recetas comunes. Pregúntele a su médico o en su farmacia. 
  • ¿Mi cobertura actual será cancelada si tengo un cambio de circunstancias y/o he enviado tarde los documentos para la renovación? 
    • No. Medicaid de Virginia no cancelará la cobertura para individuos elegibles debido a un cambio de circunstancias o cuestiones de documentación. Nuestra prioridad es mantener su cobertura durante este período. Si tiene algún problema, por favor contáctenos en http://www.dmas.virginia.gov/contactforms/#/general (En la parte superior derecha de la página, haga clic en “English” y luego haga clic en “Spanish”) para que le podamos ayudar.

CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.