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City DPU new utility rates effective July 1, 2025; Convenience fees eliminated

… $11.25 more per month.   In an effort to make bill payment easier, more accessible and affordable for everyone … on how often customers make payments through MyHQ, EZ-Pay or PromisePay. Also, the single payment limit for … balance at  Richmond.promise-pay.com . The PromisePay portal offers users the opportunity to select from a variety …

FAQS - DPU's Road to Recovery

… customers are encouraged to contact us to learn more about payment assistance including payment plan options. To avoid … below. One-time payment : CLICK HERE TO PAY WITH KUBRA EZ-PAY . Have your account number and zip code available. …

Billing

… Billing Pay My Bill DPU bills its customers monthly for all water, … be automatically enrolled to receive electronic bills.   EZ-PAY DPU accepts EZ-PAY. It’s the easy way to pay your … effect to support the upcoming transition to a new customer portal in early 2026. Key Changes: New PromisePay plans …

City Permitting Portal to go down for system update

… City Permitting Portal to go down for system update Submitted by … submitting permit requests, pulling existing permits, paying invoices, scheduling inspections, and any other tasks … submitting permit requests, pulling existing permits, paying invoices, scheduling inspections, and any other tasks …

Online Permit Portal

… Online Permit Portal The City of Richmond is pleased to announce the launch of our new Online Permit Portal (OPP).   Title Redirect … ttps://www.rva.gov/planning-development-review/online-permit-portal … The City of Richmond is pleased to announce the …

Open Data Portal

… Open Data Portal The City of Richmond’s Open Data Portal provides data to the public in an open format with no … registration requirement. Title Redirect Open Data Portal … The City of Richmond’s Open Data Portal provides …

City of Richmond Launches Upgraded RVA Business Portal for 2026

… City of Richmond Launches Upgraded RVA Business Portal for 2026 Submitted by Ross.Catrow@rva.gov on Mon, … has launched upgrades to its RVA Business Portal ( rvapay.rva.gov/bpp ), making it easier for businesses to operate, stay compliant, and pay their taxes online and on time. Business owners are …

City of Richmond Office of Minority Business Development launches new supplier and diversity portal for business registration

… Business Development launches new supplier and diversity portal for business registration Submitted by … (OMBD) has launched a new Supplier and Diversity Portal through B2GNow.  The new portal will be used for minority business enterprise (MBE) …

Online Permit Portal

… Online Permit Portal Contact Us Phone 804-646-4169 Email … allows customers to submit plans for review, apply and pay for permits, request inspections, and check the status … using the  Apply  button at the top of the  Dashboard.   Pay an invoice  - Once the plan has been invoiced, the …

Supplier Portal

… Supplier Portal Procurement - Contact Info Procurement Services  City … your connection for current and future business, accounts payable, and communication.  Registration Existing Account … below) IRS W-9:  W-9 Direct Deposit Bank forms:  ACH/EDI Payment Agreement Supporting Documentation:  Voided Check or …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.