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Three-Alarm Fire at William Fox Elementary School

… Three-Alarm Fire at William Fox Elementary School Submitted by VUAQ on … Unit is working to determine the cause and origin of a three-alarm fire at William Fox Elementary School in the Fan District. At approximately 10:35 p.m. on Friday, February 11, 2022, crews responded to Fox Elementary …

Why is My Water Cloudy and Smelly?

… Why is My Water Cloudy and Smelly? Submitted by johnsorl on Tue, … not been used for a period of time may have a taste and odor from sitting stagnant in the pipes. Run your tap for a … again.   For more information, search YouTube for videos on how to drain hot water heaters.   For more information on …

Richmond Fire Department Chief Carter Retires

… Richmond Fire Department Chief Carter Retires Submitted by … Assistant Fire Chief Jeffrey Segal will be appointed as the interim chief.  "Today, Chief Melvin Carter informed me he will retire at the end of the month. He's the first African American native of …

Elderly Couple Killed in Vinton Street House Fire

… Elderly Couple Killed in Vinton Street House Fire Submitted by VUAQ on Tue, … remind residents of the “Fire Safety Five to Stay Alive”: Get out and stay out of a house on fire. Make and practice a … an obstacle to escape. Have a clear path to your exits. Do not overload extension cords and power strips. Major …

5th Avenue & Delaware Avenue Fatal House Fire Victims Identified

… 5th Avenue & Delaware Avenue Fatal House Fire Victims Identified Submitted by VUAQ on Thu, 05/06/2021 … and would like to remind citizens of these best practices: Get out and stay out of a house on fire. Make and practice a … an obstacle to escape. Have a clear path to your exits. Do not overload extension cords and power strips. Major …

I received an unexpected 2025 Second Half Real Estate Tax Bill, what should I do now?

… I received an unexpected 2025 Second Half Real Estate Tax Bill, what should I do now? Submitted by Ross.Catrow on Sat, 05/17/2025 - 12:11 … These bills accurately reflect what taxpayers owe. However, for taxpayers who hold mortgages, these bills are …

Mother & Two Children Killed in Banton Street House Fire

… Mother & Two Children Killed in Banton Street House Fire Submitted by VUAQ … Fire Investigations Unit is working to determine the cause of a fatal house fire that occurred in the city’s Southside … mother had reportedly jumped from a second-story window. She was found conscious and breathing on the ground …

Need to Find a Park in Richmond? There's an App for That

… Need to Find a Park in Richmond? There's an App for That Submitted by … Courts Tot Lots, and Walk/Exercise Trails The app can be download onto iPhones, iPads or Android phones from the   … Store  or the  Google Play Store . To view a tutorial on how to use the RVA Parks app, visit:  RVA Parks . RVA Parks …

Recruitment Information Session for Prospective Firefighters

… Recruitment Information Session for Prospective Firefighters … engine and fire truck housed at this particular station) Get a walkthrough of the online application & breakdown of benefits on-site from a human resources specialist …

Getting help through 911

… Getting help through 911 Contact Us 911: Call if you can, text … a Police Report: 804-646-5100 Email us : 911rva@rva.gov Do not email or post requests for emergency help on social … arrives. Teach children and those with disabilities how to call and text 911 for help. Resources listed below. …

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City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.