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City DPU new utility rates effective July 1, 2025; Convenience fees eliminated

… Council, which will be in effect with the first utility bills customers receive in July 2025. These rate increases …   Here is a breakdown of the utility rates for natural gas, water, wastewater and stormwater rates, as approved: NATURAL … per month will see an increase of $2.36 on their overall water bill. This includes a monthly service charge and a …

Revised Public Information Advisory - Special City Council Meeting

… for and on behalf of the City of Richmond, to execute a Water Provider Participation Agreement between the Virginia … and the City of Richmond, for the purpose of providing water bill payments to assist low-income residential households …

Department of Public Utilities Current Bill Inserts

… Department of Public Utilities Current Bill Inserts Submitted by johnsorl on Fri, 11/01/2024 - … August 2025 Bill Inserts Citizens Academy Notice Lead Free Water Insert Natural Gas Important Notice July 2025 Bill … 2024 Bill Inserts Utility Talk -October 2024 Lead Free Water Leaf Collection September 2024 Bill Inserts   Utility …

Water Conservation Tips

… Water Conservation Tips Submitted by Latasia.Carrington on … 09:45 If you are experiencing a higher-than-normal utility bill, consider the following water waste issues at home as they may be contributing to …

City of Richmond Shares Application, Eligibility Details for Water Recovery Assistance through the Family Crisis Fund

… City of Richmond Shares Application, Eligibility Details for Water Recovery Assistance through the Family Crisis Fund … 2025 Fund will provide financial assistance to directly pay bills for eligible Richmonders impacted by the water outage …

Mayor Proposes Major Change in Water Rates

… Mayor Proposes Major Change in Water Rates Submitted by Anonymous (not verified) on Wed, … will see a decrease in their water and wastewater bills,” said Mayor Jones. “This action responds to the …

Utility Rates

… improvements. These rates are effective July 1, 2025. Water and Wastewater Rates: Single Family Residential Water and wastewater customers are billed monthly. The bill includes a monthly service charge …

Billing

… Billing Pay My Bill DPU bills its customers monthly for all water, wastewater, … applicants could receive a credit adjustment toward billed water and wastewater charges or assistance with …

City of Richmond expects 100% of Water Recovery Assistance Funds Now Fully Committed to Richmonders in Need

… City of Richmond expects 100% of Water Recovery Assistance Funds Now Fully Committed to … outage — rent payments, child care costs, missed medical bills. Water Recovery Assistance through the Family Crisis …

Department of Finance Working to Send Bills to Lenders

… Department of Finance Working to Send Bills to Lenders Submitted by Ross.Catrow on Tue, 05/20/2025 … Finance is still actively working to send real estate tax bills to mortgage lenders. Once lenders receive the bill, …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.