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Hermitage Road Water Line Replacement Project Newsletter - Volume 1

… Road. This transmission main does not connect directly to service lines, therefore no water service will be impacted by this project. Hermitage Road … Road. This transmission main does not connect directly to service lines, therefore no water service will be impacted …

City Vacuum Leaf Collection Program Ending March 13, 2023

… who still need vacuum leaf removal must request the service by 5 p.m. on Monday, March 13. No requests will be accepted after that date. Service requests currently in the system and those made by … United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk and …

Modified Call Center Hours & Callback Requests

… items in an effort to improve response times. Customer Service team members will be placing callbacks to customers … provide a brief description of your request along with the service address and your telephone number. This will help us … further prioritize your request for completion. A Customer Service team member will contact you on the first Wednesday …

Richmond Gas Utility Overview

… the third oldest gas utility, providing natural gas service to the region since 1851. Presently operating as … of the Department of Public Utilities –  the current service area is the City of Richmond, Henrico County and … compliance. By the Numbers Miles of pipeline (mains and services): 3,213 Various Leak Grades repaired in 2022: 602 …

Richmond Fire Department Chief Carter Retires

… to rise to the rank of Fire Chief of the Fire and Emergency Services Department. After nearly 40 years of service and seven years as our Fire Chief, I want to thank …

Roadway Construction & Improvement Project on Route 1 (Richmond Hwy) to Realign Hopkins Road and Harwood Street begins October 28

… signalization. Residents should anticipate potential water service disruptions during the transfer of service to the new water line as well as short term … with questions about the project can call VDOT’s customer service center at 800-FOR-ROAD (800-367-7623). For the …

City Unveils Changes to City Hall Visitor Experience

… the Marshall Street entrance, the addition of first floor service kiosks, improved security measures, and the … Hall is the people's building," said Director of General Services Gail Johnson , who is overseeing the improvements. …

Improvements to RVA311 Request System, November 2019

… Parking Permit." Request routing has been improved. “Paid Services” Request has been redesigned into three distinct … Residential Trash Can," "Request Business Trash Can or Services Change," and "Request Paid Bulk or Appliance Pick …

City of Richmond Welcomes Tanikia Jackson as DCAO for Finance and Administration

… will include Budget and Strategic Planning, Citizen Service and Response, Finance, Human Resources, Information Technology, General Services, and Procurement. "Ms. Jackson has a proven track …

Forms

… please contact Mission Square after you separate from City service on 800-669-7400. Other Retirement Related or General … Enrollment/Change Form Name Change Form Portability of Service Release Authorization Form Power of Attorney Form Purchase of Prior Service Request for Refund of Defined Benefit Plan …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.