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Utility bills being delayed for under 5,000 customers

… the average customer. “Our goal is to deliver best in class service to our customers. That starts with consistent and … reliable billing, but that doesn’t mean issues won’t arise. Service rises to elite status, when we proactively correct … the average customer. “Our goal is to deliver best in class service to our customers. That starts with consistent and …

Mayor Stoney highlights three years of steady progress, announces bold 2020 initiatives in State of the City Address

… progress in doing the “blocking and tackling” of city services.   Since 2017, the city has filled 84,000 potholes, … to establish citywide goals and evaluate and improve the services provided to children and those who care for them in …

City of Richmond’s Investments in Out-of-School Time Reduce Youth Violence

… As a result, the City has now expanded affordable, full-service, quality school-based afterschool programs to every … announced that the Virginia Department of Criminal Justice Services awarded the City of Richmond a Safer Communities …

Path to Equity: Policy Guide for Richmond Connects

… country. Chapter 6 spells out the actual policy language itself. This chapter reiterates the vision, goals and … and low-income neighborhoods, cut them off from essential services, or entirely demolished them. Having been stripped …

News and Media

… Gordon Deputy Chief Administrative Officer (DCAO) for Human Services 2018-11-14 Style Weekly Top 40 Under 40: Valaryee … Class from the University of Richmond 2017-04-11 OCWB Video Self Care Network Focus Meeting Invitation, April 5, 2017, …

Carver District Parking Decals for 2024 Available for Purchase ~ Current permits expire December 31 ~

… United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk and … of the City of Richmond.  For more information about DPW services, click here or call 3-1-1 … RICHMOND, Va. – New …

Time to Renew Parking Permits in the Randolph and Mulberry Districts - Current permits expire July 31

… United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk and … of the City of Richmond.  For more information about DPW services, click here or call 3-1-1. …   RICHMOND, Va. – New …

Mayor’s Youth Academy 2019 Summer Employment Program Accepting Applications

… from 6 – 8 p.m. Training sessions will include customer service, dressing for success, First Aid & CPR … library sciences, entrepreneurships, human/social services, state government, law, healthcare and information …

Richmond Launches Public Speed Data Dashboard

… United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk, and … of the City of Richmond.  For more information about DPW services, click here or call 3-1-1 … Posted July 24, 2025 ~ …

Time to Renew Parking Permits for the Carver District ~ Current permits expire December 31~

… United States. DPW’s portfolio comprises a wide array of services to include leaf collection; street, sidewalk and … of the City of Richmond.  For more information about DPW services, click here or call 3-1-1. … RICHMOND, Va. – New …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.