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… metropolitan region. DPU's electric street lighting utility maintains more than 37,000 streetlights throughout … prior to discharging it into the river. The Stormwater Utility also enhances public safety and health and protects … safety messages. It is distributed mostly through utility bills and is available here.  Utility Talk March 2026 …

Awards

… Alarm Association International (CSAA) Awards City employee Bill Hobgood, Project Manager, Public Safety Team, won the … category from the Center for Digital Government for the Payee Match Positive Pay Project. 2009 Integrated Justice Information Systems …

Richmond Reports Building Energy Use Intensity

… of total energy a building uses on-site, as reported on utility (electric and natural gas) bills. Source energy accounts for a building’s total energy … of total energy a building uses on-site, as reported on utility (electric and natural gas) bills. Source energy …

False Alarm Reduction Program

… are required to obtain permits for alarm systems and to pay the associated fees and any fines for false alarms. The … for the permits. Owners of alarm systems are required to pay a one-time $10 initial registration fee and a $5 yearly … your alarm company. If you have a question or problem about billing for yearly renewal of the registration, please …

Bill "Bojangles" Robinson

… Bill "Bojangles" Robinson Bill "Bojangles" Robinson Photo Credit: rottentomatoes.com … and do not require an alteration to maps or addresses. Bill "Bojangles" Robinson Born "Luther Robinson" in Richmond’s Jackson Ward on May 25, 1878, Bill “Bojangles” Robinson became the world's preeminent tap …

DPU Call Center Modified Operating Schedule

… readings) that will help to ensure timely and accurate billing and improve response times. We recognize long hold … readings) that will help to ensure timely and accurate billing and improve response times. We recognize long hold …

Richmond receives additional $39M to replace aging natural gas pipes

… and affordable energy without further burdening ratepayers.” Presenting the award was Massoud Tahamtani, PHMSA’s … urban communities most in need, save money on their energy bills. We are helping communities that are still relying on … https://www.rva.gov/public-utilities/news/richmond-gas-utility-overview .   Media Advisory Media Contact:   Rhonda …

LandDisturbanceandStormwaterPermitting

… Online Permit Portal  for upload applications, documents, paying fees and checking on application status. In addition … information must be submitted: An unsigned Stormwater Utility Maintenance Agreement (SUMA) and plat E & S Bond … be utilized towards stabilizing the site and you will be billed for the remaining amount. The bond can be paid with a …

City of Richmond DPU Preparing for Back Office Systems Transition to Improve Customer Experience

… operations and streamline field service management for utility customers across the city. Beginning Friday, May 22, … is transferred and the new systems are brought online.   Payment Information During the Transition Customers will still be able to make payments during the transition period as long as they have …

Water Conservation Tips

… - 09:45 If you are experiencing a higher-than-normal utility bill, consider the following water waste issues at home as … If you are experiencing a higher-than-normal utility bill, consider the following water waste issues at home as …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.