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2023 Consumer Confidence Report Now Available

… Water Act MCLs (Maximum Contaminant Levels). Last year DPU conducted 58,000 tests on more than 15,000 water … from testing performed January 1 through December 31, 2023. DPU is responsible for all aspects of water services for the … combined sewer systems and the floodwall and levee system. DPU is committed to improving water quality in the James …

LeadFreeWater

… LeadFreeWater Contact Us Phone (804) 646-4646 Email dpucustserv@rva.gov Address:  900 E. Broad St.,                  Room 115                  Richmond, VA 23219 Phone:      (804) 646-4646               … and safety is at the heart of the mission for the City of Richmond. Richmond’s drinking water is safe, clean, and …

Utility Talk

… Utility Talk Contact Us Phone (804) 646-4646 Email dpucustserv@rva.gov Address:  900 E. Broad St.,                  Room 115                  Richmond, VA 23219 Phone:      (804) 646-4646               … you are encouraged to apply. The program is available for Richmond Public Utilities customers. To be eligible, the …

Bring One for the Chipper Christmas Tree Recycling Event - January 14 2023 from 10 am to 2 pm

… and North Arthur Ashe Boulevard) BACKGROUND:   The City of Richmond’s E-Cycle Day offers City residents an efficient … Hood Road after the event ends at 2 p.m. on January 14 East Richmond Road Convenience Center (ERRCC), 3800 East Richmond … 3-1-1 The City of Richmond Department of Public Utilities (DPU) is a premier provider of utility service. DPU provides …

LIHWAP Available to Eligible DPU Customers with Delinquent Water Bills

… LIHWAP Available to Eligible DPU Customers with Delinquent Water Bills Submitted by … Tue, 11/22/2022 - 09:51 The Department of Public Utilities (DPU) is encouraging eligible customers behind on their water … receiving LIHWAP assistance will be made directly to DPU. Eligible households must apply by visiting …

Streetlight Utility

… Streetlight Utility Contact Us Phone (804) 646-4646 Email dpucustserv@rva.gov Address:  900 E. Broad St.,                  Room 115                  Richmond, VA 23219 Phone:      (804) 646-4646               … and updates:   For other news, check out our news page: DPU News Page Water Line Map/Survey Click here to view the …

Emergency and Public Officials Attend Natural Gas Safety Seminar

… Submitted by rhonda.johnson… on Mon, 09/20/2021 - 10:52 Richmond Gas Works hosted its annual natural gas safety … its Safety and Operations Training Center on the Southside. Richmond Gas Work officials explained the components of … throughout the Richmond Gas Works customer base. DPU interim director Alfred Scott welcomes safety partners …

New City of Richmond Department of Public Utilities PromisePay Payment Plan Terms Effective September 1, 2025

… New City of Richmond Department of Public Utilities PromisePay Payment … Submitted by Latasia.Carrin… on Thu, 07/31/2025 - 08:55 RICHMOND, VA - Beginning September 1, 2025, updates to the … to streamline services ahead of the upcoming launch of DPU’s upgraded customer portal, designed to improve customer …

A City Hall that Gets Things Done

… progress in advancing fiscal stewardship and discipline   Richmond, VA  — The City of Richmond is proud to announce additional milestones made in … of a Aa1 bond rating by our Department of Public Utilities (DPU).  “Making good on our promise to be a ‘City Hall that …

High Water Mark Sign Unveiled at Pony Pasture

… do not believe their community is at risk of flooding. But Richmond has been hit by 21 hurricanes since 1952, and in … Zero, and Great Shiplock Park to remind local residents of Richmond’s flood risk.  This initiative was developed in … division of the city Department of Public Utilities (DPU); Robert Steidel, DPU director; John Buturla, deputy …

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CONTACT

City of Richmond
900 E Broad St
Richmond, VA 23219

 

Call us at 3-1-1
or 804-646-7000

 

RVA311.com

batteau

RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.