Together, Let's Get The Lead Out - Richmond, VA
Beginning September 1, 2025, updates to the City of Richmond Department of Public Utilities PromisePay payment plan terms will go into effect to support the upcoming transition to a new customer portal in early 2026.
Submit information about your home’s service line through our online self-reporting survey.
Read up on the latest in DPU news and happenings. Be sure to check back.
