New downtown offices to open in January 2026

Richmond, VA - The City of Richmond Department of Social Services (DSS) announces that its offices located at 900 E. Marshall Street will be closed to the public beginning Friday, Dec. 19, 2025 as the agency moves into their new office space. In-person services will resume at 300 E. Franklin Street beginning January 2026.

Residents may continue to receive in-person assistance during the DSS Marshall Plaza office move at the Southside Community Services Center, located at:

Southside Community Services Center

4100 Hull Street Road

Richmond, VA 23224

In addition to in-person services at Southside, many DSS programs and resources are available online and by phone. Residents are encouraged to visit www.rva.gov/social-services or call (804) 646-7212 for questions.